Ok, that's clear enough. I'll post whatever finding made on monday. Thanks again Tony for your assistance.
Rhon On Sat, Apr 24, 2010 at 8:44 PM, Tony Graziano <[email protected] > wrote: > ex: > > user 1234 > > [email protected] > > not [email protected] or [email protected] > > If it successfully registers as [email protected], I'd start from there. > > > On Sat, Apr 24, 2010 at 8:40 AM, Rhon <[email protected]> wrote: > >> Hi Tony, >> >> Thank you so much for taking time to answer. >> >> >> On Sat, Apr 24, 2010 at 8:32 PM, Tony Graziano < >> [email protected]> wrote: >> >>> >>> rotate your logs after setting the proxy and registrar logging levels to >>> "debug". >>> >>> logrotate -f /etc/logrotate.d/sipxchange >>> >> >> I will post the result of the logrotate command soon as I get in the >> office on monday. I'm capturing sipXproxy.log all this time, my bad. >> >> >>> Restart both phones (it might help to see their registration attempts). >>> Make sure they register. Then call from the 650 to the cisco. >>> merge-logs >>> >>> then post. >>> >>> Before doing this, will you please confirm that this is or is not a HA >>> system? None of the phones should be registered via the hostname or IP >>> address (I assume cisco processes the SRV records). I have a feeling the >>> Cisco phones might be registering via their IP address, which would explain >>> a lot. So the registration info would help determine that. >>> >>> i.e. - SHOULD NOT use the hostname or IP address in sipxconfig or on the >>> phone config file as the proxy or registrar. >>> >> >> Also, I'm not using HA system for this purpose. >> >> If cisco should not use a hostname or ip address, then what should it use >> and can I correct this? >> >> Best regards, >> >> Rhon >> >> > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > >
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