All,   Thanks for all the ideas and suggestions.

1 - The FTP server is running the Cisco 7960 phones can reboot just fine,
and I see the DHCPDISCOVER, DHCPOFFER and TFT request perfectly.

Jun 11 15:00:43 phonesystem in.tftpd[2083]: RRQ from 10.123.1.215 filename
SIP001B0C183702.cnf
Jun 11 15:01:15 phonesystem in.tftpd[2095]: RRQ from 10.123.1.215 filename
SIP001B0C183702.cnf
Jun 11 15:01:25 phonesystem dhcpd: DHCPDISCOVER from 00:04:f2:26:27:9f via
eth0
Jun 11 15:01:26 phonesystem dhcpd: DHCPOFFER on 10.123.1.247 to
00:04:f2:26:27:9f via eth0
Jun 11 15:01:46 phonesystem in.tftpd[2099]: RRQ from 10.123.1.215 filename
SIP001B0C183702.cnf
Jun 11 15:02:17 phonesystem in.tftpd[2100]: RRQ from 10.123.1.215 filename
SIP001B0C183702.cnf
Jun 11 15:02:28 phonesystem dhcpd: DHCPDISCOVER from 00:04:f2:26:27:9f via
eth0
Jun 11 15:02:29 phonesystem dhcpd: DHCPOFFER on 10.123.1.247 to
00:04:f2:26:27:9f via eth0
Jun 11 15:02:48 phonesystem in.tftpd[2104]: RRQ from 10.123.1.215 filename
SIP001B0C183702.cnf
Jun 11 15:02:49 phonesystem snmpd[2632]: Connection from UDP:
[10.123.1.1]:46545

2 - I deleted one of the Polycom 550s manually from the database and tried
to re-add the phone, as soon as I click on the Polycom 550 to add it, the
same error " An internal error has occurred. Click here  to continue. "
and it logs me off, then log file shows the error 

Caused by: org.apache.hivemind.ApplicationRuntimeException: Unable to read
OGNL expression '<parsed OGNL expression>' of
$phonelabel_...@f3fb404a[phone/NewPhone/$phone$PhoneLabel]:
org.sipfoundry.sipxconfig.phone.polycom.PolycomPhone incompatible with
org.sipfoundry.sipxconfig.phone.cisco.CiscoPhone
[context:/WEB-INF/phone/NewPhone.html, line 5]
        at
org.apache.tapestry.services.impl.ExpressionEvaluatorImpl.read(ExpressionE
valuatorImpl.java:145)
        at
$ExpressionEvaluator_129136fd0c2.read($ExpressionEvaluator_129136fd0c2.jav
a)
        at
org.apache.tapestry.binding.ExpressionBinding.resolveExpression(Expression
Binding.java:139)
        at
org.apache.tapestry.binding.ExpressionBinding.getObject(ExpressionBinding.
java)
        ... 74 more
Caused by: java.lang.ClassCastException:
org.sipfoundry.sipxconfig.phone.polycom.PolycomPhone incompatible with
org.sipfoundry.sipxconfig.phone.cisco.CiscoPhone
        at $ASTChain_129136fd2aa.get($ASTChain_129136fd2aa.java)
        at
org.apache.tapestry.services.impl.ExpressionEvaluatorImpl.read(ExpressionE
valuatorImpl.java:141)

delete from phone_group where phone_id = 12;
delete from line where line_id = 15;
delete from phone where phone_id = 12;

3 - The device would not discover either.

Tom

-----Original Message-----
From: Josh Patten [mailto:[email protected]] 
Sent: Friday, June 11, 2010 12:57 PM
To: [email protected]
Subject: Re: [sipx-users] Need the community's help with a error - Unable
to read OGNL expression

Or the FTP server isn't running

Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676


On 6/11/2010 11:55 AM, Tony Graziano wrote:
> If the phone isn't booting it can't be discovered. It likely can't boot
> because its being offered incompatible bootrom/firmware.
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> ----- Original Message -----
> From: [email protected]
> <[email protected]>
> To: Thomas Packert<[email protected]>
> Cc: [email protected]<[email protected]>
> Sent: Fri Jun 11 12:51:46 2010
> Subject: Re: [sipx-users] Need the community's help with a error -
> Unable toreadOGNL expression
>
> On Fri, Jun 11, 2010 at 11:40 AM, Thomas Packert
> <[email protected]>wrote:
>
>    
>> We have a new Nortel SCS500 system and have an error with the Polycom
>> Phones.  If they reboot they will not come back up.  We have 9 Polycom
550
>> phones.  The Cisco 7960s boot up fine and are working perfectly.  It is
>> just
>> the 9 Polycom 550s.  They used to work, but when I added speed dial
>> entries
>> and pushed profiles, something broke last Wednesday.
>>
>>
>>
>>      
> Have you tried defaulting one of the phones?  I would also delete one of
the
> phones and let it re-discover it.
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>    


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