What version SCS is this? Was it recently upgraded?

On Fri, Jun 11, 2010 at 3:11 PM, Thomas Packert <[email protected]> wrote:
> All,   Thanks for all the ideas and suggestions.
>
> 1 - The FTP server is running the Cisco 7960 phones can reboot just fine,
> and I see the DHCPDISCOVER, DHCPOFFER and TFT request perfectly.
>
> Jun 11 15:00:43 phonesystem in.tftpd[2083]: RRQ from 10.123.1.215 filename
> SIP001B0C183702.cnf
> Jun 11 15:01:15 phonesystem in.tftpd[2095]: RRQ from 10.123.1.215 filename
> SIP001B0C183702.cnf
> Jun 11 15:01:25 phonesystem dhcpd: DHCPDISCOVER from 00:04:f2:26:27:9f via
> eth0
> Jun 11 15:01:26 phonesystem dhcpd: DHCPOFFER on 10.123.1.247 to
> 00:04:f2:26:27:9f via eth0
> Jun 11 15:01:46 phonesystem in.tftpd[2099]: RRQ from 10.123.1.215 filename
> SIP001B0C183702.cnf
> Jun 11 15:02:17 phonesystem in.tftpd[2100]: RRQ from 10.123.1.215 filename
> SIP001B0C183702.cnf
> Jun 11 15:02:28 phonesystem dhcpd: DHCPDISCOVER from 00:04:f2:26:27:9f via
> eth0
> Jun 11 15:02:29 phonesystem dhcpd: DHCPOFFER on 10.123.1.247 to
> 00:04:f2:26:27:9f via eth0
> Jun 11 15:02:48 phonesystem in.tftpd[2104]: RRQ from 10.123.1.215 filename
> SIP001B0C183702.cnf
> Jun 11 15:02:49 phonesystem snmpd[2632]: Connection from UDP:
> [10.123.1.1]:46545
>
> 2 - I deleted one of the Polycom 550s manually from the database and tried
> to re-add the phone, as soon as I click on the Polycom 550 to add it, the
> same error " An internal error has occurred. Click here  to continue. "
> and it logs me off, then log file shows the error
>
> Caused by: org.apache.hivemind.ApplicationRuntimeException: Unable to read
> OGNL expression '<parsed OGNL expression>' of
> $phonelabel_...@f3fb404a[phone/NewPhone/$phone$PhoneLabel]:
> org.sipfoundry.sipxconfig.phone.polycom.PolycomPhone incompatible with
> org.sipfoundry.sipxconfig.phone.cisco.CiscoPhone
> [context:/WEB-INF/phone/NewPhone.html, line 5]
>        at
> org.apache.tapestry.services.impl.ExpressionEvaluatorImpl.read(ExpressionE
> valuatorImpl.java:145)
>        at
> $ExpressionEvaluator_129136fd0c2.read($ExpressionEvaluator_129136fd0c2.jav
> a)
>        at
> org.apache.tapestry.binding.ExpressionBinding.resolveExpression(Expression
> Binding.java:139)
>        at
> org.apache.tapestry.binding.ExpressionBinding.getObject(ExpressionBinding.
> java)
>        ... 74 more
> Caused by: java.lang.ClassCastException:
> org.sipfoundry.sipxconfig.phone.polycom.PolycomPhone incompatible with
> org.sipfoundry.sipxconfig.phone.cisco.CiscoPhone
>        at $ASTChain_129136fd2aa.get($ASTChain_129136fd2aa.java)
>        at
> org.apache.tapestry.services.impl.ExpressionEvaluatorImpl.read(ExpressionE
> valuatorImpl.java:141)
>
> delete from phone_group where phone_id = 12;
> delete from line where line_id = 15;
> delete from phone where phone_id = 12;
>
> 3 - The device would not discover either.
>
> Tom
>
> -----Original Message-----
> From: Josh Patten [mailto:[email protected]]
> Sent: Friday, June 11, 2010 12:57 PM
> To: [email protected]
> Subject: Re: [sipx-users] Need the community's help with a error - Unable
> to read OGNL expression
>
> Or the FTP server isn't running
>
> Josh Patten
> Assistant Network Administrator
> Brazos County IT Dept.
> (979) 361-4676
>
>
> On 6/11/2010 11:55 AM, Tony Graziano wrote:
>> If the phone isn't booting it can't be discovered. It likely can't boot
>> because its being offered incompatible bootrom/firmware.
>> ============================
>> Tony Graziano, Manager
>> Telephone: 434.984.8430
>> Fax: 434.984.8431
>>
>> Email: [email protected]
>>
>> LAN/Telephony/Security and Control Systems Helpdesk:
>> Telephone: 434.984.8426
>> Fax: 434.984.8427
>>
>> Helpdesk Contract Customers:
>> http://www.myitdepartment.net/gethelp/
>>
>> ----- Original Message -----
>> From: [email protected]
>> <[email protected]>
>> To: Thomas Packert<[email protected]>
>> Cc: [email protected]<[email protected]>
>> Sent: Fri Jun 11 12:51:46 2010
>> Subject: Re: [sipx-users] Need the community's help with a error -
>> Unable toreadOGNL expression
>>
>> On Fri, Jun 11, 2010 at 11:40 AM, Thomas Packert
>> <[email protected]>wrote:
>>
>>
>>> We have a new Nortel SCS500 system and have an error with the Polycom
>>> Phones.  If they reboot they will not come back up.  We have 9 Polycom
> 550
>>> phones.  The Cisco 7960s boot up fine and are working perfectly.  It is
>>> just
>>> the 9 Polycom 550s.  They used to work, but when I added speed dial
>>> entries
>>> and pushed profiles, something broke last Wednesday.
>>>
>>>
>>>
>>>
>> Have you tried defaulting one of the phones?  I would also delete one of
> the
>> phones and let it re-discover it.
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>>
>
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-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
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