You can backup voicemail as a zip file and restore it after you build the new system and import the users/phones you have exported.
Dialplans. Gateways. AA prompts need to be re-created and/or downloaded/uploaded manually. Tony On Fri, Jun 11, 2010 at 6:01 PM, Thomas Packert <[email protected]> wrote: > OK - I will start planning a rebuild. > > BTW - the delete commands were entered by me to 'delete' a polycom in > order to attempt to re-create it. But anytime I touch a polycom phone it > crashes the browser. > > Thanks for all the suggestions will keep you posted. > > Tom > > -----Original Message----- > From: Tony Graziano [mailto:[email protected]] > Sent: Friday, June 11, 2010 5:48 PM > To: Thomas Packert > Cc: Josh Patten; [email protected] > Subject: Re: [sipx-users] Need the community's help with a error - Unable > to read OGNL expression > > Sincerely, I think you have a DB issue. > > This: > > delete from phone_group where phone_id = 12; > delete from line where line_id = 15; > delete from phone where phone_id = 12; > > And this: > > org.sipfoundry.sipxconfig.phone.polycom.PolycomPhone incompatible with > org.sipfoundry.sipxconfig.phone.cisco.CiscoPhone > > Tells me that a table is hosed. This is unusual in that version. If > you have a backup from when it was not hosed, you might consider that > as your way out of this mess. > > Additionally, do not attempt to upgrade it, I don't think it would be > a good idea. > > You might do an export of users/phones that are still there, since > they will import into a new system, but there are a few things you'd > have to recreate manually so you need to make sure you get everything. > > To prove my point, in a few days time you will find if your table is > indeed corrupt or broken, that you will not be able to make subtle > changes (like the description) of any phone or add/delete a line from > a phone, etc. to the point where nothing can be done with phones at > all. > > I've been through this a few times with 4.2, but never with 4.0. Had > any abrupt power or related issues that would cause a systems problem? > Were you in sipxconfig doing something that seemed to take forever and > pulled a "Tony" and restarted services because you were impatient? > (that would do it too, as I learned if done at the wrong moment). > > At least even if it is a rebuild, it's not impossible to recover from. > Just some time. > > > > On Fri, Jun 11, 2010 at 5:21 PM, Tony Graziano > <[email protected]> wrote: >> OK, I see it is from the sipxconfig.log. While there are a lot of >> similarities, don't necessarily interchange the term SCS500 and >> sipxecs. They use different version number and there are subtle >> differences, which are changing daily. >> >> On Fri, Jun 11, 2010 at 5:19 PM, Tony Graziano >> <[email protected]> wrote: >>> Your sipxconfig.log is where you saw these errors? >>> >>> You are using IE or Firefox for your sipxconfig session? Chrome and >>> others may not work properly. >>> >>> Do you have a recent backup? >>> >>> Can you create a "fake" phone of the same make/model? No line needs to > be added. >>> >>> On Fri, Jun 11, 2010 at 4:57 PM, Thomas Packert > <[email protected]> wrote: >>>> We are on version 4.0.4 (specifically 4.0.4-017289 2009-11-19) >>>> >>>> It has not been upgraded recently, it is a recent install on this > version. >>>> >>>> >>>> -----Original Message----- >>>> From: Tony Graziano [mailto:[email protected]] >>>> Sent: Friday, June 11, 2010 3:32 PM >>>> To: Thomas Packert >>>> Cc: Josh Patten; [email protected] >>>> Subject: Re: [sipx-users] Need the community's help with a error - > Unable >>>> to read OGNL expression >>>> >>>> I have seen this before on systems upgraded from 4.0.4 to 4.2, it >>>> related to users, but the error was similar. Out of order data, >>>> meaning a corrupt database. >>>> >>>> Your messages: >>>> >>>> delete from phone_group where phone_id = 12; >>>> delete from line where line_id = 15; >>>> delete from phone where phone_id = 12; >>>> >>>> Make me believe this is the case. Was the system upgraded? >>>> >>>> On Fri, Jun 11, 2010 at 3:11 PM, Thomas Packert > <[email protected]> >>>> wrote: >>>>> All, Thanks for all the ideas and suggestions. >>>>> >>>>> 1 - The FTP server is running the Cisco 7960 phones can reboot just >>>> fine, >>>>> and I see the DHCPDISCOVER, DHCPOFFER and TFT request perfectly. >>>>> >>>>> Jun 11 15:00:43 phonesystem in.tftpd[2083]: RRQ from 10.123.1.215 >>>> filename >>>>> SIP001B0C183702.cnf >>>>> Jun 11 15:01:15 phonesystem in.tftpd[2095]: RRQ from 10.123.1.215 >>>> filename >>>>> SIP001B0C183702.cnf >>>>> Jun 11 15:01:25 phonesystem dhcpd: DHCPDISCOVER from > 00:04:f2:26:27:9f >>>> via >>>>> eth0 >>>>> Jun 11 15:01:26 phonesystem dhcpd: DHCPOFFER on 10.123.1.247 to >>>>> 00:04:f2:26:27:9f via eth0 >>>>> Jun 11 15:01:46 phonesystem in.tftpd[2099]: RRQ from 10.123.1.215 >>>> filename >>>>> SIP001B0C183702.cnf >>>>> Jun 11 15:02:17 phonesystem in.tftpd[2100]: RRQ from 10.123.1.215 >>>> filename >>>>> SIP001B0C183702.cnf >>>>> Jun 11 15:02:28 phonesystem dhcpd: DHCPDISCOVER from > 00:04:f2:26:27:9f >>>> via >>>>> eth0 >>>>> Jun 11 15:02:29 phonesystem dhcpd: DHCPOFFER on 10.123.1.247 to >>>>> 00:04:f2:26:27:9f via eth0 >>>>> Jun 11 15:02:48 phonesystem in.tftpd[2104]: RRQ from 10.123.1.215 >>>> filename >>>>> SIP001B0C183702.cnf >>>>> Jun 11 15:02:49 phonesystem snmpd[2632]: Connection from UDP: >>>>> [10.123.1.1]:46545 >>>>> >>>>> 2 - I deleted one of the Polycom 550s manually from the database and >>>> tried >>>>> to re-add the phone, as soon as I click on the Polycom 550 to add it, >>>> the >>>>> same error " An internal error has occurred. Click here to continue. > " >>>>> and it logs me off, then log file shows the error >>>>> >>>>> Caused by: org.apache.hivemind.ApplicationRuntimeException: Unable to >>>> read >>>>> OGNL expression '<parsed OGNL expression>' of >>>>> $phonelabel_...@f3fb404a[phone/NewPhone/$phone$PhoneLabel]: >>>>> org.sipfoundry.sipxconfig.phone.polycom.PolycomPhone incompatible > with >>>>> org.sipfoundry.sipxconfig.phone.cisco.CiscoPhone >>>>> [context:/WEB-INF/phone/NewPhone.html, line 5] >>>>> at >>>>> >>>> > org.apache.tapestry.services.impl.ExpressionEvaluatorImpl.read(ExpressionE >>>>> valuatorImpl.java:145) >>>>> at >>>>> >>>> > $ExpressionEvaluator_129136fd0c2.read($ExpressionEvaluator_129136fd0c2.jav >>>>> a) >>>>> at >>>>> >>>> > org.apache.tapestry.binding.ExpressionBinding.resolveExpression(Expression >>>>> Binding.java:139) >>>>> at >>>>> >>>> > org.apache.tapestry.binding.ExpressionBinding.getObject(ExpressionBinding. >>>>> java) >>>>> ... 74 more >>>>> Caused by: java.lang.ClassCastException: >>>>> org.sipfoundry.sipxconfig.phone.polycom.PolycomPhone incompatible > with >>>>> org.sipfoundry.sipxconfig.phone.cisco.CiscoPhone >>>>> at $ASTChain_129136fd2aa.get($ASTChain_129136fd2aa.java) >>>>> at >>>>> >>>> > org.apache.tapestry.services.impl.ExpressionEvaluatorImpl.read(ExpressionE >>>>> valuatorImpl.java:141) >>>>> >>>>> delete from phone_group where phone_id = 12; >>>>> delete from line where line_id = 15; >>>>> delete from phone where phone_id = 12; >>>>> >>>>> 3 - The device would not discover either. >>>>> >>>>> Tom >>>>> >>>>> -----Original Message----- >>>>> From: Josh Patten [mailto:[email protected]] >>>>> Sent: Friday, June 11, 2010 12:57 PM >>>>> To: [email protected] >>>>> Subject: Re: [sipx-users] Need the community's help with a error - >>>> Unable >>>>> to read OGNL expression >>>>> >>>>> Or the FTP server isn't running >>>>> >>>>> Josh Patten >>>>> Assistant Network Administrator >>>>> Brazos County IT Dept. >>>>> (979) 361-4676 >>>>> >>>>> >>>>> On 6/11/2010 11:55 AM, Tony Graziano wrote: >>>>>> If the phone isn't booting it can't be discovered. It likely can't > boot >>>>>> because its being offered incompatible bootrom/firmware. >>>>>> ============================ >>>>>> Tony Graziano, Manager >>>>>> Telephone: 434.984.8430 >>>>>> Fax: 434.984.8431 >>>>>> >>>>>> Email: [email protected] >>>>>> >>>>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>>>> Telephone: 434.984.8426 >>>>>> Fax: 434.984.8427 >>>>>> >>>>>> Helpdesk Contract Customers: >>>>>> http://www.myitdepartment.net/gethelp/ >>>>>> >>>>>> ----- Original Message ----- >>>>>> From: [email protected] >>>>>> <[email protected]> >>>>>> To: Thomas Packert<[email protected]> >>>>>> Cc: [email protected]<[email protected]> >>>>>> Sent: Fri Jun 11 12:51:46 2010 >>>>>> Subject: Re: [sipx-users] Need the community's help with a error - >>>>>> Unable toreadOGNL expression >>>>>> >>>>>> On Fri, Jun 11, 2010 at 11:40 AM, Thomas Packert >>>>>> <[email protected]>wrote: >>>>>> >>>>>> >>>>>>> We have a new Nortel SCS500 system and have an error with the > Polycom >>>>>>> Phones. If they reboot they will not come back up. We have 9 > Polycom >>>>> 550 >>>>>>> phones. The Cisco 7960s boot up fine and are working perfectly. > It >>>> is >>>>>>> just >>>>>>> the 9 Polycom 550s. They used to work, but when I added speed dial >>>>>>> entries >>>>>>> and pushed profiles, something broke last Wednesday. >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> Have you tried defaulting one of the phones? I would also delete > one >>>> of >>>>> the >>>>>> phones and let it re-discover it. >>>>>> _______________________________________________ >>>>>> sipx-users mailing list [email protected] >>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>>>>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>>>>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>>>>> >>>>> >>>>> >>>>> The information contained in this e-mail is strictly confidential and >>>> for the intended use of the addressee only as it may contain > information >>>> that is privileged and confidential. Any disclosure, use or copying > of >>>> the information by anyone other than the intended recipient is > prohibited. >>>> If you have received this message in error, please notify the sender >>>> immediately by return e-mail and delete the message and any > attachments >>>> from your system. >>>>> >>>>> 2009 CareCloudSM Intellectual Property. All rights reserved. > CareCloud >>>> and the CareCloud logo are trademarks of CareCloud Corporation. >>>>> _______________________________________________ >>>>> sipx-users mailing list [email protected] >>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>>>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>>>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>>>> >>>> >>>> >>>> >>>> -- >>>> ====================== >>>> Tony Graziano, Manager >>>> Telephone: 434.984.8430 >>>> sip: [email protected] >>>> Fax: 434.984.8431 >>>> >>>> Email: [email protected] >>>> >>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>> Telephone: 434.984.8426 >>>> sip: [email protected] >>>> Fax: 434.984.8427 >>>> >>>> Helpdesk Contract Customers: >>>> http://www.myitdepartment.net/gethelp/ >>>> >>>> Why do mathematicians always confuse Halloween and Christmas? >>>> Because 31 Oct = 25 Dec. >>>> >>>> The information contained in this e-mail is strictly confidential and > for the intended use of the addressee only as it may contain information > that is privileged and confidential. Any disclosure, use or copying of > the information by anyone other than the intended recipient is prohibited. > If you have received this message in error, please notify the sender > immediately by return e-mail and delete the message and any attachments > from your system. >>>> >>>> 2009 CareCloudSM Intellectual Property. All rights reserved. > CareCloud and the CareCloud logo are trademarks of CareCloud Corporation. >>>> >>>> >>> >>> >>> >>> -- >>> ====================== >>> Tony Graziano, Manager >>> Telephone: 434.984.8430 >>> sip: [email protected] >>> Fax: 434.984.8431 >>> >>> Email: [email protected] >>> >>> LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> sip: [email protected] >>> Fax: 434.984.8427 >>> >>> Helpdesk Contract Customers: >>> http://www.myitdepartment.net/gethelp/ >>> >>> Why do mathematicians always confuse Halloween and Christmas? >>> Because 31 Oct = 25 Dec. >>> >> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: [email protected] >> Fax: 434.984.8431 >> >> Email: [email protected] >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: [email protected] >> Fax: 434.984.8427 >> >> Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> Why do mathematicians always confuse Halloween and Christmas? >> Because 31 Oct = 25 Dec. >> > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > The information contained in this e-mail is strictly confidential and for the > intended use of the addressee only as it may contain information that is > privileged and confidential. Any disclosure, use or copying of the > information by anyone other than the intended recipient is prohibited. If > you have received this message in error, please notify the sender immediately > by return e-mail and delete the message and any attachments from your system. > > 2009 CareCloudSM Intellectual Property. All rights reserved. CareCloud and > the CareCloud logo are trademarks of CareCloud Corporation. > > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
