Your sipxconfig.log is where you saw these errors? You are using IE or Firefox for your sipxconfig session? Chrome and others may not work properly.
Do you have a recent backup? Can you create a "fake" phone of the same make/model? No line needs to be added. On Fri, Jun 11, 2010 at 4:57 PM, Thomas Packert <[email protected]> wrote: > We are on version 4.0.4 (specifically 4.0.4-017289 2009-11-19) > > It has not been upgraded recently, it is a recent install on this version. > > > -----Original Message----- > From: Tony Graziano [mailto:[email protected]] > Sent: Friday, June 11, 2010 3:32 PM > To: Thomas Packert > Cc: Josh Patten; [email protected] > Subject: Re: [sipx-users] Need the community's help with a error - Unable > to read OGNL expression > > I have seen this before on systems upgraded from 4.0.4 to 4.2, it > related to users, but the error was similar. Out of order data, > meaning a corrupt database. > > Your messages: > > delete from phone_group where phone_id = 12; > delete from line where line_id = 15; > delete from phone where phone_id = 12; > > Make me believe this is the case. Was the system upgraded? > > On Fri, Jun 11, 2010 at 3:11 PM, Thomas Packert <[email protected]> > wrote: >> All, Thanks for all the ideas and suggestions. >> >> 1 - The FTP server is running the Cisco 7960 phones can reboot just > fine, >> and I see the DHCPDISCOVER, DHCPOFFER and TFT request perfectly. >> >> Jun 11 15:00:43 phonesystem in.tftpd[2083]: RRQ from 10.123.1.215 > filename >> SIP001B0C183702.cnf >> Jun 11 15:01:15 phonesystem in.tftpd[2095]: RRQ from 10.123.1.215 > filename >> SIP001B0C183702.cnf >> Jun 11 15:01:25 phonesystem dhcpd: DHCPDISCOVER from 00:04:f2:26:27:9f > via >> eth0 >> Jun 11 15:01:26 phonesystem dhcpd: DHCPOFFER on 10.123.1.247 to >> 00:04:f2:26:27:9f via eth0 >> Jun 11 15:01:46 phonesystem in.tftpd[2099]: RRQ from 10.123.1.215 > filename >> SIP001B0C183702.cnf >> Jun 11 15:02:17 phonesystem in.tftpd[2100]: RRQ from 10.123.1.215 > filename >> SIP001B0C183702.cnf >> Jun 11 15:02:28 phonesystem dhcpd: DHCPDISCOVER from 00:04:f2:26:27:9f > via >> eth0 >> Jun 11 15:02:29 phonesystem dhcpd: DHCPOFFER on 10.123.1.247 to >> 00:04:f2:26:27:9f via eth0 >> Jun 11 15:02:48 phonesystem in.tftpd[2104]: RRQ from 10.123.1.215 > filename >> SIP001B0C183702.cnf >> Jun 11 15:02:49 phonesystem snmpd[2632]: Connection from UDP: >> [10.123.1.1]:46545 >> >> 2 - I deleted one of the Polycom 550s manually from the database and > tried >> to re-add the phone, as soon as I click on the Polycom 550 to add it, > the >> same error " An internal error has occurred. Click here to continue. " >> and it logs me off, then log file shows the error >> >> Caused by: org.apache.hivemind.ApplicationRuntimeException: Unable to > read >> OGNL expression '<parsed OGNL expression>' of >> $phonelabel_...@f3fb404a[phone/NewPhone/$phone$PhoneLabel]: >> org.sipfoundry.sipxconfig.phone.polycom.PolycomPhone incompatible with >> org.sipfoundry.sipxconfig.phone.cisco.CiscoPhone >> [context:/WEB-INF/phone/NewPhone.html, line 5] >> at >> > org.apache.tapestry.services.impl.ExpressionEvaluatorImpl.read(ExpressionE >> valuatorImpl.java:145) >> at >> > $ExpressionEvaluator_129136fd0c2.read($ExpressionEvaluator_129136fd0c2.jav >> a) >> at >> > org.apache.tapestry.binding.ExpressionBinding.resolveExpression(Expression >> Binding.java:139) >> at >> > org.apache.tapestry.binding.ExpressionBinding.getObject(ExpressionBinding. >> java) >> ... 74 more >> Caused by: java.lang.ClassCastException: >> org.sipfoundry.sipxconfig.phone.polycom.PolycomPhone incompatible with >> org.sipfoundry.sipxconfig.phone.cisco.CiscoPhone >> at $ASTChain_129136fd2aa.get($ASTChain_129136fd2aa.java) >> at >> > org.apache.tapestry.services.impl.ExpressionEvaluatorImpl.read(ExpressionE >> valuatorImpl.java:141) >> >> delete from phone_group where phone_id = 12; >> delete from line where line_id = 15; >> delete from phone where phone_id = 12; >> >> 3 - The device would not discover either. >> >> Tom >> >> -----Original Message----- >> From: Josh Patten [mailto:[email protected]] >> Sent: Friday, June 11, 2010 12:57 PM >> To: [email protected] >> Subject: Re: [sipx-users] Need the community's help with a error - > Unable >> to read OGNL expression >> >> Or the FTP server isn't running >> >> Josh Patten >> Assistant Network Administrator >> Brazos County IT Dept. >> (979) 361-4676 >> >> >> On 6/11/2010 11:55 AM, Tony Graziano wrote: >>> If the phone isn't booting it can't be discovered. It likely can't boot >>> because its being offered incompatible bootrom/firmware. >>> ============================ >>> Tony Graziano, Manager >>> Telephone: 434.984.8430 >>> Fax: 434.984.8431 >>> >>> Email: [email protected] >>> >>> LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> Fax: 434.984.8427 >>> >>> Helpdesk Contract Customers: >>> http://www.myitdepartment.net/gethelp/ >>> >>> ----- Original Message ----- >>> From: [email protected] >>> <[email protected]> >>> To: Thomas Packert<[email protected]> >>> Cc: [email protected]<[email protected]> >>> Sent: Fri Jun 11 12:51:46 2010 >>> Subject: Re: [sipx-users] Need the community's help with a error - >>> Unable toreadOGNL expression >>> >>> On Fri, Jun 11, 2010 at 11:40 AM, Thomas Packert >>> <[email protected]>wrote: >>> >>> >>>> We have a new Nortel SCS500 system and have an error with the Polycom >>>> Phones. If they reboot they will not come back up. We have 9 Polycom >> 550 >>>> phones. The Cisco 7960s boot up fine and are working perfectly. It > is >>>> just >>>> the 9 Polycom 550s. They used to work, but when I added speed dial >>>> entries >>>> and pushed profiles, something broke last Wednesday. >>>> >>>> >>>> >>>> >>> Have you tried defaulting one of the phones? I would also delete one > of >> the >>> phones and let it re-discover it. >>> _______________________________________________ >>> sipx-users mailing list [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>> >> >> >> The information contained in this e-mail is strictly confidential and > for the intended use of the addressee only as it may contain information > that is privileged and confidential. Any disclosure, use or copying of > the information by anyone other than the intended recipient is prohibited. > If you have received this message in error, please notify the sender > immediately by return e-mail and delete the message and any attachments > from your system. >> >> 2009 CareCloudSM Intellectual Property. All rights reserved. CareCloud > and the CareCloud logo are trademarks of CareCloud Corporation. >> _______________________________________________ >> sipx-users mailing list [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >> sipXecs IP PBX -- http://www.sipfoundry.org/ >> > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > The information contained in this e-mail is strictly confidential and for the > intended use of the addressee only as it may contain information that is > privileged and confidential. Any disclosure, use or copying of the > information by anyone other than the intended recipient is prohibited. If > you have received this message in error, please notify the sender immediately > by return e-mail and delete the message and any attachments from your system. > > 2009 CareCloudSM Intellectual Property. All rights reserved. CareCloud and > the CareCloud logo are trademarks of CareCloud Corporation. > > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
