Douglas,

Tony G identified http://track.sipfoundry.org/browse/XX-6856

While the same error, the discussion on the conditions causing it (in
the above) are a bit different.


Regards,
Don McIlvin

Telecom Department
Realogy/NRT/Coldwell Banker
52 Second Ave. (3rd Floor)
Waltham, MA 02451
Office 781-684-5669



-----Original Message-----
From: Douglas Hubler [mailto:[email protected]] 
Sent: Wednesday, July 14, 2010 8:04 PM
To: McIlvin, Don
Cc: [email protected]
Subject: Re: [sipx-users] "Internal Error" trying to activate in Device
files 3.1.3revC for Polycom phones

On Wed, Jul 14, 2010 at 4:43 PM, McIlvin, Don
<[email protected]> wrote:
> The error occurred on both the "device file" page and "upload" page
> after clicking <activate>.. "An internal error has occurred. Click
> (here) to continue". The (here) brought me to the SipXecs config 4.2
> login page. All the other device file sets where deactivated at the
> time. Only by deleting list entries so only one Polycom remained,
would
> it successfully activate.

it also sounded like you had an internal error, you might want to check
 /var/log/sipxpbx/sipxconfig.log
and post the error message.


> Is there an XX-nnnn entry to fix this? I sure would like very much to
> vote for it :).
>
> Making it easier to manage and apply different versions or
combinations
> of boot and SIP sw for varied phone models would be rather helpful.

I couldn't believe there wasn't one so i created it
  http://track.sipfoundry.org/browse/XX-8651
it's been talked about quite a while.  if there was one , i couldn't
find it.
 
 
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