I have not been able to duplicate this.

At any time did you touch or manually put any files in tftproot? Before you
deleted the files did you verify they had the proper ownership and
permissions? I've seen this type of behavior when people either uploaded or
unzipped files in there manually, so I have to ask.



On Fri, Jul 16, 2010 at 11:38 AM, McIlvin, Don <[email protected]
> wrote:

> Douglas,
>
> Tony G identified http://track.sipfoundry.org/browse/XX-6856
>
> While the same error, the discussion on the conditions causing it (in
> the above) are a bit different.
>
>
> Regards,
> Don McIlvin
>
> Telecom Department
> Realogy/NRT/Coldwell Banker
> 52 Second Ave. (3rd Floor)
> Waltham, MA 02451
> Office 781-684-5669
>
>
>
> -----Original Message-----
> From: Douglas Hubler [mailto:[email protected]]
> Sent: Wednesday, July 14, 2010 8:04 PM
> To: McIlvin, Don
> Cc: [email protected]
> Subject: Re: [sipx-users] "Internal Error" trying to activate in Device
> files 3.1.3revC for Polycom phones
>
> On Wed, Jul 14, 2010 at 4:43 PM, McIlvin, Don
> <[email protected]> wrote:
> > The error occurred on both the "device file" page and "upload" page
> > after clicking <activate>.. "An internal error has occurred. Click
> > (here) to continue". The (here) brought me to the SipXecs config 4.2
> > login page. All the other device file sets where deactivated at the
> > time. Only by deleting list entries so only one Polycom remained,
> would
> > it successfully activate.
>
> it also sounded like you had an internal error, you might want to check
>  /var/log/sipxpbx/sipxconfig.log
> and post the error message.
>
>
> > Is there an XX-nnnn entry to fix this? I sure would like very much to
> > vote for it :).
> >
> > Making it easier to manage and apply different versions or
> combinations
> > of boot and SIP sw for varied phone models would be rather helpful.
>
> I couldn't believe there wasn't one so i created it
>  http://track.sipfoundry.org/browse/XX-8651
> it's been talked about quite a while.  if there was one , i couldn't
> find it.
>
>
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-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
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