I am not sure that it is possible to generate a custom "Contact"
header for calls to certain type phones in sipXecs. However I believe
that you may solve this task by external tool – by hardware or
software Session Border Controller (SBC). Unfortunately, it is not
easy way as this approach will complicate VoIP system.
Several years ago I solved a similar problem. I need to manipulate
contents of "From" and "To" headers in SIP messages for my voice lab
environment. I used OpenSER
(http://www.voip-info.org/wiki/view/OpenSER) for this purpose. I think
this software also can be used for adding Display Name in "Contact"
header.
--
Sincerely yours,
Alexey Kanukhin
On Sat, Sep 4, 2010 at 12:31 AM, Heather L. Sanders <[email protected]> wrote:
> I found the answer to this problem by accident today. The new Avaya phones
> get their caller id information from the 'Contact' header. Interestingly,
> the ACD function of sipX uses full contact header information, and thus,
> caller id displays on Avaya phones.
>
> Any chance there is an easy way to change a setting to send contact header
> information in the same manner as the from header?
>
> ________________________________
> Heather L. Sanders
> Linux Systems Administrator
> Saginaw Valley State University
> 7400 Bay Road
> 374 Wickes Hall
> University Center, MI 48710
> Office: (989) 964-2156
> Mobile: (989) 326-3300
> Email: [email protected]
>
> On 08/26/2010 10:47 AM, Heather L. Sanders wrote:
>
> Wouldn't it be nice if it were just that easy?
> ________________________________
> Heather L. Sanders
> Linux Systems Administrator
> Saginaw Valley State University
> 7400 Bay Road
> 374 Wickes Hall
> University Center, MI 48710
> Office: (989) 964-2156
> Mobile: (989) 326-3300
> Email: [email protected]
>
> On 08/26/2010 10:38 AM, Nathaniel Watkins wrote:
>
> Polycom has a trade-in program going - $75 back for each phone you
> purchase. Helps ease the pain…
>
>
>
> http://www.polycom.com/global/documents/products/promotions/latest_promotions/soundpoint-ip-tradein-program.pdf
>
>
>
>
>
> Nathaniel Watkins
> IT Director
> Garrett County Government
> 203 South 4th Street, Room 210
> Oakland, MD 21550
> Telephone: 301-334-5001
> Fax: 301-334-5021
> E-mail: [email protected]
>
>
>
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Heather L.
> Sanders
> Sent: Thursday, August 26, 2010 10:30 AM
> To: Martin Steinmann
> Cc: [email protected]
> Subject: Re: [sipx-users] From Header Info Incomplete on Unmanaged Phones
>
>
>
> On 08/26/2010 12:13 AM, Martin Steinmann wrote:
>
> I would put them into the category of ‘closed’ phones, meaning that they are
> really not made with the intent to work on other systems than Avaya’s.
>
> Ain't that the truth....
>
> Therefore, taking all this and including support cost into account, new
> phones might not be that bad an option.
>
> We started this 'pilot' with the Polycom 670 handset, which imho, is a
> superior product for this implementation. However, it would seem that those
> who make purchasing decisions are not the same folks as those who must
> configure the system...
>
> On a positive note, my boss and I did figure out how to make the Avaya 9640s
> send a proper From header this morning. But, the Avaya 9640s choose not to
> read the proper From header, thus, no name info is displayed, still.
>
> ________________________________
> This message and any files transmitted with it are intended only for the
> individual(s) or entity named. If you are not the intended individual(s) or
> entity named you are hereby notified that any disclosure, copying,
> distribution or reliance upon its contents is strictly prohibited. If you
> have received this in error, please notify the sender, delete the original,
> and destroy all copies. Email transmissions cannot be guaranteed to be
> secure or error-free as information could be intercepted, corrupted, lost,
> destroyed, arrive late or incomplete, or contain viruses. Garrett County
> Government therefore does not accept any liability for any errors or
> omissions in the contents of this message, which arise as a result of email
> transmission.
>
>
> Garrett County Government,
> 203 South Fourth Street, Courthouse, Oakland, Maryland 21550
> www.garrettcounty.org
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/
