Alexey,

Thank you for the suggestion.  Currently, I am working on doing exactly
that, using the AudioCodes Mediant 1000 with a IP2IP MPM.  I expect to
have some tests running on this setup early next week.  With any luck,
this setup will solve many of the issues that I am seeing with the 9640s.

------------------------------------------------------------------------
Heather L. Sanders
Linux Systems Administrator
Saginaw Valley State University
7400 Bay Road
374 Wickes Hall
University Center, MI 48710
Office: (989) 964-2156
Mobile: (989) 326-3300
Email: [email protected]

On 09/09/2010 10:22 AM, Alexey Kanukhin wrote:
> I am not sure that it is possible to generate a custom "Contact"
> header for calls to certain type phones in sipXecs. However I believe
> that you may solve this task by external tool – by hardware or
> software Session Border Controller (SBC). Unfortunately, it is not
> easy way as this approach will complicate VoIP system.
> Several years ago I solved a similar problem. I need to manipulate
> contents of "From" and "To" headers in SIP messages for my voice lab
> environment. I used OpenSER
> (http://www.voip-info.org/wiki/view/OpenSER) for this purpose. I think
> this software also can be used for adding Display Name in "Contact"
> header.
>
> --
> Sincerely yours,
>     Alexey Kanukhin
>
>
> On Sat, Sep 4, 2010 at 12:31 AM, Heather L. Sanders <[email protected]> wrote:
>   
>> I found the answer to this problem by accident today.  The new Avaya phones
>> get their caller id information from the 'Contact' header.  Interestingly,
>> the ACD function of sipX uses full contact header information, and thus,
>> caller id displays on Avaya phones.
>>
>> Any chance there is an easy way to change a setting to send contact header
>> information in the same manner as the from header?
>>
>> ________________________________
>> Heather L. Sanders
>> Linux Systems Administrator
>> Saginaw Valley State University
>> 7400 Bay Road
>> 374 Wickes Hall
>> University Center, MI 48710
>> Office: (989) 964-2156
>> Mobile: (989) 326-3300
>> Email: [email protected]
>>
>> On 08/26/2010 10:47 AM, Heather L. Sanders wrote:
>>
>> Wouldn't it be nice if it were just that easy?
>> ________________________________
>> Heather L. Sanders
>> Linux Systems Administrator
>> Saginaw Valley State University
>> 7400 Bay Road
>> 374 Wickes Hall
>> University Center, MI 48710
>> Office: (989) 964-2156
>> Mobile: (989) 326-3300
>> Email: [email protected]
>>
>> On 08/26/2010 10:38 AM, Nathaniel Watkins wrote:
>>
>> Polycom has a trade-in program going - $75 back for each phone you
>> purchase.  Helps ease the pain…
>>
>>
>>
>> http://www.polycom.com/global/documents/products/promotions/latest_promotions/soundpoint-ip-tradein-program.pdf
>>
>>
>>
>>
>>
>> Nathaniel Watkins
>> IT Director
>> Garrett County Government
>> 203 South 4th Street, Room 210
>> Oakland, MD  21550
>> Telephone: 301-334-5001
>> Fax: 301-334-5021
>> E-mail: [email protected]
>>
>>
>>
>> From: [email protected]
>> [mailto:[email protected]] On Behalf Of Heather L.
>> Sanders
>> Sent: Thursday, August 26, 2010 10:30 AM
>> To: Martin Steinmann
>> Cc: [email protected]
>> Subject: Re: [sipx-users] From Header Info Incomplete on Unmanaged Phones
>>
>>
>>
>> On 08/26/2010 12:13 AM, Martin Steinmann wrote:
>>
>> I would put them into the category of ‘closed’ phones, meaning that they are
>> really not made with the intent to work on other systems than Avaya’s.
>>
>> Ain't that the truth....
>>
>> Therefore, taking all this and including support cost into account, new
>> phones might not be that bad an option.
>>
>> We started this 'pilot' with the Polycom 670 handset, which imho, is a
>> superior product for this implementation.  However, it would seem that those
>> who make purchasing decisions are not the same folks as those who must
>> configure the system...
>>
>> On a positive note, my boss and I did figure out how to make the Avaya 9640s
>> send a proper From header this morning.  But, the Avaya 9640s choose not to
>> read the proper From header, thus, no name info is displayed, still.
>>
>> ________________________________
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>>
>>
>> Garrett County Government,
>> 203 South Fourth Street, Courthouse, Oakland, Maryland 21550
>> www.garrettcounty.org
>>
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