I guess partially ignore what I said then. when I tried it I was using
4.0.4.
On 12/3/2010 9:50 AM, Tony Graziano wrote:
Yes, this can be done.
In 4.2.1 you need to enable efk and upload the efk bundle and add the
diversion "enabled" for the desired line. You CANNOT do this from the
cellphone or DTMF, it is done from the polycom handset only. It DOES
work for me to use a PSTN number (not an internal number only), but i
am running 4.5 snapshot.
On Fri, Dec 3, 2010 at 10:45 AM, Matthew Kitchin (Public)
<[email protected] <mailto:[email protected]>> wrote:
Fyi, here was the discussion I was referring to:
http://www.mail-archive.com/[email protected]/msg10068.html
-----Original Message-----
From: "Matthew Kitchin (Public)" <[email protected]
<mailto:[email protected]>>
Date: Fri, 3 Dec 2010 15:28:24
To: Discussion list for users of sipXecs
software<[email protected]
<mailto:[email protected]>>
Reply-To: [email protected] <mailto:[email protected]>
Subject: Re: [sipx-users] Call Forwarding
Agreed.
You can enable it for polycom phones, but it will only work if the
call is forwarded to an internal extension. If you forward it to
an external number and the call comes in from an external number,
it will fail. I think I summarized the issue correctly. I'm not at
a PC, but if you google my email address and sipx and forward, you
should see a thread where I tried this early this year.
Your life will be easier if they use the web portal.
-----Original Message-----
From: "Worley, Dale R (Dale)" <[email protected]
<mailto:[email protected]>>
Sender: [email protected]
<mailto:[email protected]>
Date: Fri, 3 Dec 2010 10:05:16
To: Discussion list for users of sipXecs
software<[email protected]
<mailto:[email protected]>>
Reply-To: Discussion list for users of sipXecs software
<[email protected]
<mailto:[email protected]>>
Subject: Re: [sipx-users] Call Forwarding
________________________________________
From: [email protected]
<mailto:[email protected]>
[[email protected]
<mailto:[email protected]>] On Behalf Of
Roman Gelfand [[email protected] <mailto:[email protected]>]
Is it possible to forward calls using phone rather than web portal?
_______________________________________________
It is, if the phone supports it, but forwarding from the phone can
produce bad user experiences in some situations. (At the moment,
I can't remember what they are, but we've wrestled with the
problem on and off for some years.) Have people forward from the
web page.
Dale
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_______________________________________________
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--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
<mailto:[email protected]>
Fax: 434.326.5325
Email: [email protected] <mailto:[email protected]>
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]
<mailto:[email protected]>
Helpdesk Contract Customers:
http://support.myitdepartment.net
Blog:
http://blog.myitdepartment.net
Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
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