Have you tried doing packet captures to see what is being sent out the PBX,
what is being sent out the Gateway, etc. to see just where the number being
received by the called party is coming from.   Seems without knowing what
device is actually developing the incorrect CallerID, it's difficult to know
what device to troubleshoot.  Having a clear understand of what each device
is sending out may help narrow things down a bit.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Roy Walker
Sent: Monday, January 03, 2011 2:53 PM
To: [email protected]
Subject: Re: [sipx-users] Caller-id settings not working


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Tony,

I tried setting the Caller ID on the user.  Set it to the 10
digit DID and the outbound Caller ID shows 16102 for the
extension 6102 instead of the 10 digit number.

With nothing set on the user account and the Caller ID set
on the user group, it still shows the 16102 instead of using
the user group setting.

I also tried changing the transform keep digits setting to 0
even though transform extension was NOT checked.

Other ideas?

Thanks,
Roy
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