I don't believe it's a bug.  If you go into User / Caller ID there is a
section for putting in a unique caller ID on a per user basis.  These users
are assigned as lines on a phone.

"Externally visible user Caller ID. If it is not specified the gateway will
create a Caller ID based on the caller's extension and additional gateway
parameters"

When you place a call from a phone - A caller ID is sent to the gateway. And
the gateway is sending a caller ID to your ITSP.   IS it one and the same
throughout the packet captures?

I can confirm for you that I have successfully placed a caller ID on Users
on many systems, and when they make calls on their phones, the correct
caller ID is sent.

I believe you have a configuration issue either with a User and their
resulting line on a phone, or a gateway.




-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Roy Walker
Sent: Monday, January 03, 2011 9:18 PM
To: [email protected]
Subject: Re: [sipx-users] Caller-id settings not working


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Tony,

No, specifying the Caller ID ONLY on the user gives me
1+extension.

Todd,

You lost me...  you are thinking the Polycom phone has
something to do with the outbound Caller ID being sent?  The
logs show the EXACT same thing as the receiving end gets.

I am baffled how I can be the only person to run into
this... perhaps a new bug?

Roy
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