Weren't we supposed to get descriptions on those fields? I think it means call will ring until agent is available. That is, folks don't get put on hold. Yet another way to think about it: kinda like a be hunt group.
This is how it was explained to me, I never tried it though. On May 11, 2011 4:47 AM, "Laurentiu Ceausescu" <[email protected]> wrote: > On Wed, May 4, 2011 at 11:28 AM, Kumaran < > [email protected]> wrote: > >> Hi All, >> I'm testing OpenACD on the build "sipXconfig (0.0.4.5.2- >> 2011-04-26EDT08:49:49 domU-12-31-39-05-28-E2)".When Adding a line there >> is option "supervision check box" which is enabled by default.So what is >> use of Answer supervision check box? >> Please guide. >> > > Answer supervision indicates that the call is being answered. > Douglas explained me some time ago how this option works ... but for my > shame I forgot. > Douglas can you explain one more time please? > > Thanks, > Laurentiu
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
