Okay thanks for your help Tony.

On Thu, Feb 9, 2012 at 10:22 AM, Tony Graziano <[email protected]
> wrote:

> I am not aware that the DD-WRT supports outbound symmetrical nat (I
> recall considering that some time ago before resorting to pfsense on
> an atom based appliance to tackle this).
>
> I think you need to find out from their community if it is supported,
> and if so, how to do so. If not, moving to a firewall solution that
> will handle NAT in a way thats compatible with sipx would be another
> option.
>
> On Thu, Feb 9, 2012 at 10:13 AM, Mark Roseboom
> <[email protected]> wrote:
> > I am using a D-Link DIR-632 with DD-WRT v24 firmware. I would think its
> > unlikely the phones don't support REFER messages since transfers and
> placing
> > calls on hold works correctly internally and for outbound calls. I am
> > thinking its definitely a firewall configuration issue but am not sure
> what
> > else to do since I am forwarding port 5080 to the SIP server as mentioned
> > before.
> >
> >
> > --
> > Mark Roseboom
> > 38 Media, Inc. | Head of Operations
> >
> > w: 617.674.0828
> > m: 617.286.2121
> > 38Media.net
> >
> >
> >
> > On Thu, Feb 9, 2012 at 10:07 AM, Tony Graziano
> > <[email protected]> wrote:
> >>
> >> Yes, these are REFER messages. Either the firewall is not configured
> >> correctly or the phones do no support REFER.
> >>
> >> I think asking people who have Grandstreams to help might be one way
> >> to address it.
> >>
> >> What is the firewall you have?
> >>
> >> On Thu, Feb 9, 2012 at 10:01 AM, Mark Roseboom
> >> <[email protected]> wrote:
> >> > Unfortunately it appears its not a grandstream issue as transfers
> >> > handled by
> >> > the autoattendant are dropped as well.
> >> >
> >> > --
> >> > Mark Roseboom
> >> > 38 Media, Inc. | Head of Operations
> >> >
> >> > w: 617.674.0828
> >> > m: 617.286.2121
> >> > 38Media.net
> >> >
> >> >
> >> >
> >> > On Wed, Feb 8, 2012 at 10:21 PM, Tony Graziano
> >> > <[email protected]> wrote:
> >> >>
> >> >> You should also indicate if the user is a local or remote.
> >> >>
> >> >> On Feb 8, 2012 10:12 PM, "Tony Graziano" <
> [email protected]>
> >> >> wrote:
> >> >>>
> >> >>> I think this is more a question like "does moh work using gs
> >> >>> handsets"?
> >> >>>
> >> >>> On Feb 8, 2012 9:28 PM, "Michael Picher" <[email protected]> wrote:
> >> >>>>
> >> >>>> and the crowd shudders....
> >> >>>>
> >> >>>> On Wed, Feb 8, 2012 at 11:42 AM, Mark Roseboom
> >> >>>> <[email protected]> wrote:
> >> >>>>>
> >> >>>>> Grandstream GXP2000.
> >> >>>>>
> >> >>>>> --
> >> >>>>> Mark Roseboom
> >> >>>>> 38 Media, Inc. | Head of Operations
> >> >>>>>
> >> >>>>> w: 617.674.0828
> >> >>>>> m: 617.286.2121
> >> >>>>> 38Media.net
> >> >>>>>
> >> >>>>>
> >> >>>>>
> >> >>>>> On Wed, Feb 8, 2012 at 11:41 AM, Tony Graziano
> >> >>>>> <[email protected]> wrote:
> >> >>>>>>
> >> >>>>>> What phones are you using?
> >> >>>>>>
> >> >>>>>> On Feb 8, 2012 11:37 AM, "Mark Roseboom"
> >> >>>>>> <[email protected]>
> >> >>>>>> wrote:
> >> >>>>>>>
> >> >>>>>>> Invites are now being sent to port 5080 however inbound calls
> that
> >> >>>>>>> are placed on hold are dropped. Does anyone have any other
> >> >>>>>>> suggestions?
> >> >>>>>>>
> >> >>>>>>> Thanks.
> >> >>>>>>>
> >> >>>>>>> Mark
> >> >>>>>>> --
> >> >>>>>>> Mark Roseboom
> >> >>>>>>> 38 Media, Inc. | Head of Operations
> >> >>>>>>>
> >> >>>>>>> w: 617.674.0828
> >> >>>>>>> m: 617.286.2121
> >> >>>>>>> 38Media.net
> >> >>>>>>>
> >> >>>>>>>
> >> >>>>>>>
> >> >>>>>>> On Tue, Feb 7, 2012 at 2:31 PM, Tony Graziano
> >> >>>>>>> <[email protected]> wrote:
> >> >>>>>>>>
> >> >>>>>>>> Ask them to send invites for inbound calls to port 5080 and
> make
> >> >>>>>>>> sure the firewall does the same (5080:5080).
> >> >>>>>>>>
> >> >>>>>>>> On Feb 7, 2012 2:06 PM, "Mark Roseboom"
> >> >>>>>>>> <[email protected]>
> >> >>>>>>>> wrote:
> >> >>>>>>>>>
> >> >>>>>>>>> Currently, the provider is sending calls to 5060, however in
> our
> >> >>>>>>>>> network configuration, the sipxec server is behind a firewall,
> >> >>>>>>>>> so I am
> >> >>>>>>>>> forwarding port 5060 requests to port 5080 on our sipxec. The
> >> >>>>>>>>> provider is
> >> >>>>>>>>> IIS Group. You are correct on hold or transfers don't work for
> >> >>>>>>>>> inbound
> >> >>>>>>>>> calls. Is this port forwarding configuration enough or do I
> need
> >> >>>>>>>>> to have the
> >> >>>>>>>>> provider send requests to port 5080?
> >> >>>>>>>>>
> >> >>>>>>>>> On Tue, Feb 7, 2012 at 1:59 PM, Tony Graziano
> >> >>>>>>>>> <[email protected]> wrote:
> >> >>>>>>>>>>
> >> >>>>>>>>>> Is the provider sending calls to port 5080 or 5060? Who is
> the
> >> >>>>>>>>>> provider. Calls need to be sent to port 5080. Does this mean
> >> >>>>>>>>>> transfers don't
> >> >>>>>>>>>> work? If so check or ask the provider to send invites to port
> >> >>>>>>>>>> 5080.
> >> >>>>>>>>>>
> >> >>>>>>>>>> On Feb 7, 2012 1:54 PM, "Mark Roseboom"
> >> >>>>>>>>>> <[email protected]> wrote:
> >> >>>>>>>>>>>
> >> >>>>>>>>>>> Using sipXecs 4.4. Inbound and outbound calls work with my
> >> >>>>>>>>>>> ITSP.
> >> >>>>>>>>>>>
> >> >>>>>>>>>>> Placing a call on hold works when calling any internal
> >> >>>>>>>>>>> extension.
> >> >>>>>>>>>>> On hold also works when making an outbound call through SIP
> >> >>>>>>>>>>> trunk.
> >> >>>>>>>>>>>
> >> >>>>>>>>>>> However when an inbound call comes in, and its placed on
> hold,
> >> >>>>>>>>>>> the call is dropped. Thinking it must be a NAT / firewall
> >> >>>>>>>>>>> issue.
> >> >>>>>>>>>>>
> >> >>>>>>>>>>> Not sure what other diagnostics to give, please let me know.
> >> >>>>>>>>>>>
> >> >>>>>>>>>>> Thanks.
> >> >>>>>>>>>>>
> >> >>>>>>>>>>> Mark
> >> >>>>>>>>>>>
> >> >>>>>>>>>>> _______________________________________________
> >> >>>>>>>>>>> sipx-users mailing list
> >> >>>>>>>>>>> [email protected]
> >> >>>>>>>>>>> List Archive:
> http://list.sipfoundry.org/archive/sipx-users/
> >> >>>>>>>>>>
> >> >>>>>>>>>>
> >> >>>>>>>>>> LAN/Telephony/Security and Control Systems Helpdesk:
> >> >>>>>>>>>> Telephone: 434.984.8426
> >> >>>>>>>>>> sip: [email protected]
> >> >>>>>>>>>>
> >> >>>>>>>>>> Helpdesk Customers: http://myhelp.myitdepartment.net
> >> >>>>>>>>>> Blog: http://blog.myitdepartment.net
> >> >>>>>>>>>>
> >> >>>>>>>>>> _______________________________________________
> >> >>>>>>>>>> sipx-users mailing list
> >> >>>>>>>>>> [email protected]
> >> >>>>>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >>>>>>>>>
> >> >>>>>>>>>
> >> >>>>>>>>>
> >> >>>>>>>>> _______________________________________________
> >> >>>>>>>>> sipx-users mailing list
> >> >>>>>>>>> [email protected]
> >> >>>>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >>>>>>>>
> >> >>>>>>>>
> >> >>>>>>>> LAN/Telephony/Security and Control Systems Helpdesk:
> >> >>>>>>>> Telephone: 434.984.8426
> >> >>>>>>>> sip: [email protected]
> >> >>>>>>>>
> >> >>>>>>>> Helpdesk Customers: http://myhelp.myitdepartment.net
> >> >>>>>>>> Blog: http://blog.myitdepartment.net
> >> >>>>>>>>
> >> >>>>>>>> _______________________________________________
> >> >>>>>>>> sipx-users mailing list
> >> >>>>>>>> [email protected]
> >> >>>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >>>>>>>
> >> >>>>>>>
> >> >>>>>>>
> >> >>>>>>> _______________________________________________
> >> >>>>>>> sipx-users mailing list
> >> >>>>>>> [email protected]
> >> >>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >>>>>>
> >> >>>>>>
> >> >>>>>> LAN/Telephony/Security and Control Systems Helpdesk:
> >> >>>>>> Telephone: 434.984.8426
> >> >>>>>> sip: [email protected]
> >> >>>>>>
> >> >>>>>> Helpdesk Customers: http://myhelp.myitdepartment.net
> >> >>>>>> Blog: http://blog.myitdepartment.net
> >> >>>>>>
> >> >>>>>> _______________________________________________
> >> >>>>>> sipx-users mailing list
> >> >>>>>> [email protected]
> >> >>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >>>>>
> >> >>>>>
> >> >>>>>
> >> >>>>> _______________________________________________
> >> >>>>> sipx-users mailing list
> >> >>>>> [email protected]
> >> >>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>> --
> >> >>>> Michael Picher, Director of Technical Services
> >> >>>> eZuce, Inc.
> >> >>>>
> >> >>>> 300 Brickstone Square
> >> >>>>
> >> >>>> Suite 201
> >> >>>>
> >> >>>> Andover, MA. 01810
> >> >>>>
> >> >>>> O.978-296-1005 X2015
> >> >>>> M.207-956-0262
> >> >>>> @mpicher <http://twitter.com/mpicher>
> >> >>>> www.ezuce.com
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>>
> ------------------------------------------------------------------------------------------------------------
> >> >>>> Hope to see you at the sipX CoLab!
> >> >>>> http://www.sipfoundry.org/sipx-colab
> >> >>>> A gathering for - open source users, eZuce customers & eZuce
> partners
> >> >>>> Get the inside track on 4.6 and a glimpse at the future of sipXecs!
> >> >>>>
> >> >>>>
> >> >>>> _______________________________________________
> >> >>>> sipx-users mailing list
> >> >>>> [email protected]
> >> >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >>
> >> >>
> >> >> LAN/Telephony/Security and Control Systems Helpdesk:
> >> >> Telephone: 434.984.8426
> >> >> sip: [email protected]
> >> >>
> >> >> Helpdesk Customers: http://myhelp.myitdepartment.net
> >> >> Blog: http://blog.myitdepartment.net
> >> >>
> >> >> _______________________________________________
> >> >> sipx-users mailing list
> >> >> [email protected]
> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >
> >> >
> >> >
> >> > _______________________________________________
> >> > sipx-users mailing list
> >> > [email protected]
> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >>
> >>
> >>
> >> --
> >> ~~~~~~~~~~~~~~~~~~
> >> Tony Graziano, Manager
> >> Telephone: 434.984.8430
> >> sip: [email protected]
> >> Fax: 434.465.6833
> >> ~~~~~~~~~~~~~~~~~~
> >> Linked-In Profile:
> >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> >> Ask about our Internet Fax services!
> >> ~~~~~~~~~~~~~~~~~~
> >>
> >> --
> >> LAN/Telephony/Security and Control Systems Helpdesk:
> >> Telephone: 434.984.8426
> >> sip: [email protected]
> >>
> >> Helpdesk Customers: http://myhelp.myitdepartment.net
> >> Blog: http://blog.myitdepartment.net
> >> _______________________________________________
> >> sipx-users mailing list
> >> [email protected]
> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >
> >
> >
> > _______________________________________________
> > sipx-users mailing list
> > [email protected]
> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
>
> --
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> --
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: [email protected]
>
> Helpdesk Customers: http://myhelp.myitdepartment.net
> Blog: http://blog.myitdepartment.net
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
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