Unfortunately it appears its not a grandstream issue as transfers handled by the autoattendant are dropped as well.
-- Mark Roseboom 38 Media, Inc. | Head of Operations w: 617.674.0828 m: 617.286.2121 38Media.net <http://38media.net/> On Wed, Feb 8, 2012 at 10:21 PM, Tony Graziano <[email protected] > wrote: > You should also indicate if the user is a local or remote. > On Feb 8, 2012 10:12 PM, "Tony Graziano" <[email protected]> > wrote: > >> I think this is more a question like "does moh work using gs handsets"? >> On Feb 8, 2012 9:28 PM, "Michael Picher" <[email protected]> wrote: >> >>> and the crowd shudders.... >>> >>> On Wed, Feb 8, 2012 at 11:42 AM, Mark Roseboom < >>> [email protected]> wrote: >>> >>>> Grandstream GXP2000. >>>> >>>> -- >>>> Mark Roseboom >>>> 38 Media, Inc. | Head of Operations >>>> >>>> w: 617.674.0828 >>>> m: 617.286.2121 >>>> 38Media.net <http://38media.net/> >>>> >>>> >>>> >>>> On Wed, Feb 8, 2012 at 11:41 AM, Tony Graziano < >>>> [email protected]> wrote: >>>> >>>>> What phones are you using? >>>>> On Feb 8, 2012 11:37 AM, "Mark Roseboom" <[email protected]> >>>>> wrote: >>>>> >>>>>> Invites are now being sent to port 5080 however inbound calls that >>>>>> are placed on hold are dropped. Does anyone have any other suggestions? >>>>>> >>>>>> Thanks. >>>>>> >>>>>> Mark >>>>>> -- >>>>>> Mark Roseboom >>>>>> 38 Media, Inc. | Head of Operations >>>>>> >>>>>> w: 617.674.0828 >>>>>> m: 617.286.2121 >>>>>> 38Media.net <http://38media.net/> >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Feb 7, 2012 at 2:31 PM, Tony Graziano < >>>>>> [email protected]> wrote: >>>>>> >>>>>>> Ask them to send invites for inbound calls to port 5080 and make >>>>>>> sure the firewall does the same (5080:5080). >>>>>>> On Feb 7, 2012 2:06 PM, "Mark Roseboom" <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>>> Currently, the provider is sending calls to 5060, however in our >>>>>>>> network configuration, the sipxec server is behind a firewall, so I am >>>>>>>> forwarding port 5060 requests to port 5080 on our sipxec. The provider >>>>>>>> is >>>>>>>> IIS Group. You are correct on hold or transfers don't work for inbound >>>>>>>> calls. Is this port forwarding configuration enough or do I need to >>>>>>>> have >>>>>>>> the provider send requests to port 5080? >>>>>>>> >>>>>>>> On Tue, Feb 7, 2012 at 1:59 PM, Tony Graziano < >>>>>>>> [email protected]> wrote: >>>>>>>> >>>>>>>>> Is the provider sending calls to port 5080 or 5060? Who is the >>>>>>>>> provider. Calls need to be sent to port 5080. Does this mean transfers >>>>>>>>> don't work? If so check or ask the provider to send invites to port >>>>>>>>> 5080. >>>>>>>>> On Feb 7, 2012 1:54 PM, "Mark Roseboom" <[email protected]> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Using sipXecs 4.4. Inbound and outbound calls work with my ITSP. >>>>>>>>>> >>>>>>>>>> Placing a call on hold works when calling any internal extension. >>>>>>>>>> On hold also works when making an outbound call through SIP trunk. >>>>>>>>>> >>>>>>>>>> However when an inbound call comes in, and its placed on hold, >>>>>>>>>> the call is dropped. Thinking it must be a NAT / firewall issue. >>>>>>>>>> >>>>>>>>>> Not sure what other diagnostics to give, please let me know. >>>>>>>>>> >>>>>>>>>> Thanks. >>>>>>>>>> >>>>>>>>>> Mark >>>>>>>>>> >>>>>>>>>> _______________________________________________ >>>>>>>>>> sipx-users mailing list >>>>>>>>>> [email protected] >>>>>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>>>>>> >>>>>>>>> >>>>>>>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>>>>>>> Telephone: 434.984.8426 >>>>>>>>> sip: >>>>>>>>> [email protected].**net<[email protected]> >>>>>>>>> >>>>>>>>> Helpdesk Customers: >>>>>>>>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >>>>>>>>> Blog: http://blog.myitdepartment.net >>>>>>>>> >>>>>>>>> _______________________________________________ >>>>>>>>> sipx-users mailing list >>>>>>>>> [email protected] >>>>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> _______________________________________________ >>>>>>>> sipx-users mailing list >>>>>>>> [email protected] >>>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>>>> >>>>>>> >>>>>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>>>>> Telephone: 434.984.8426 >>>>>>> sip: >>>>>>> [email protected].**net<[email protected]> >>>>>>> >>>>>>> Helpdesk Customers: >>>>>>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >>>>>>> Blog: http://blog.myitdepartment.net >>>>>>> >>>>>>> _______________________________________________ >>>>>>> sipx-users mailing list >>>>>>> [email protected] >>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>>> >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> sipx-users mailing list >>>>>> [email protected] >>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>> >>>>> >>>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>>> Telephone: 434.984.8426 >>>>> sip: >>>>> [email protected].**net<[email protected]> >>>>> >>>>> Helpdesk Customers: >>>>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >>>>> Blog: http://blog.myitdepartment.net >>>>> >>>>> _______________________________________________ >>>>> sipx-users mailing list >>>>> [email protected] >>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>> >>>> >>>> >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>> >>> >>> -- >>> Michael Picher, Director of Technical Services >>> eZuce, Inc. >>> >>> 300 Brickstone Square**** >>> >>> Suite 201**** >>> >>> Andover, MA. 01810 >>> O.978-296-1005 X2015 >>> M.207-956-0262 >>> @mpicher <http://twitter.com/mpicher> >>> www.ezuce.com >>> >>> >>> ------------------------------------------------------------------------------------------------------------ >>> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab >>> A gathering for - open source users, eZuce customers & eZuce partners >>> Get the inside track on 4.6 and a glimpse at the future of sipXecs! >>> >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected].**net<[email protected]> > > Helpdesk Customers: > http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> > Blog: http://blog.myitdepartment.net > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
