Please see the wiki and use bootrom 4.3.1 and firmware 3.2.6. Ensure the local config has been reset to defaults if the phone had been used before. Old firmware should not be used IMO. On Feb 22, 2012 5:12 PM, "Steve" <[email protected]> wrote:
> I'm working on a brand new install and am very new to sipx (and IP PBX's > in general) so please bear with me. > > I'm seeing some interesting incoming call behavior, first here is my > configuration: > > Sipx 4.40 (sipXecs(4.4.0- 2012-02-08EST) > Polycom IP 560 phone, bootblock: 3.0.2.0024, bootROM: 4.2.1.2075 > This is a 4 line phone. > > I just have a temp DID assigned to the phone for now to do some testing. > When an incoming call comes to the phone, if I don't answer on the first > ring, I see the call information duplicated on the display. Sometimes it's > just one, other times, it's once for every time the phone rings. The > second, third or forth line don't light up, it's all "on top" of the first > line. > > When I try to answer the phone, I can't answer, I have to click the > "reject" softkey for the second instance of the incoming call coming in and > then click the "accept" softkey to answer the call. > > This behavior isn't consistent, meaning that it doesn't happen with every > call. > > If I setup a hunt group and assign the DID to it and my phone to the hunt > group, I get the same behavior. If I setup the system to have the > auto-attendant answer and transfer to my extension there is no issue. > > Anyone seen this type of behavior before? > > Thanks, > Steve > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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