All,
 Do you know if it is possible to get a BLF to make an audible notification
to get attention of someone who monitors a line? Some people cannot hear
the other phone ringing. The old phone system (cisco) had an option to make
the BLFs tone when they rang to get attention. I am trying to find a
balance between having a line key and a BLF key. The line keys work for
ringing and getting calls, however, they do not know when the line is busy
unless I enabled shared line. I have been not using shared line because I
have noticed weird issues with this feature enabled. We have migrated
people to BLFs and they are fine using them for pickup, however, they
complain now that they do not know the line is ringing unless they stare at
their phone,

He had to give one person both line and BLF for the same person.... trying
to avoid this type of setup. I forgot how bad the users can get. User NOT
LIKE Change....

We are running firmware 3.2.6.0314 and bootrom 3.1.6.011. Polycom 650s.

Jes


-- 


Jesse Becker

Technical Manager
Office of Information Technology
Network+ | Linux+ Certified Professional
DATATEL+SGHE @ SUNY Ulster
491 Cottekill Road, Stone Ridge, NY  12484
Tel 845-687-5064 | Fax 845-687-5105
[email protected] | www.sunyulster.edu

<http://www.sunyulster.edu/>

Open or check the status of a ticket by visiting Helpdesk
Online<https://helpdesk.sunyulster.edu/>
Look up answers to frequently asked questions by visiting the
Knowledge Base<https://kb.sunyulster.edu/>
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