Wow, that is a great feature.  Thanks for sharing Paul.

 

From: [email protected] 
[mailto:[email protected]] On Behalf Of Paul Herron
Sent: Thursday, March 22, 2012 6:46 PM
To: [email protected]
Subject: Re: [sipx-users] BLF Audible Notification

 

That's odd.  I have a ring set for Attendant Calls and it works perfectly.  

You weren't, by chance, testing by calling from the same phone that you set the 
Attendant Calls ring type?  If you are on the phone, the lines with the BLF 
will not ring.  However, if your are off the phone, the Attendant Call ring 
will occur whenever a call comes in on the BLF monitored line. 


 -Paul <http://www.sagecraftsmen.com/PaulSig.jpg> 



 Sage Logo <http://www.sagecraftsmen.com/Sage_logo_green.png>   Paul Herron 
Principal 
  Sage Craftsmen, LLC 
  [email protected] | 202-570-7030 
  www.sagecraftsmen.com 

  Happy is the home that shelters a friend.  -- RALPH WALDO EMERSON 

  _____  

From: "Becker, Jesse" <[email protected]> 
Sent: Thu, 3/22/2012 4:10pm 
To: Discussion list for users of sipXecs [email protected] ; 
[email protected] 
Subject: Re: [sipx-users] BLF Audible Notification 

This didn't appear to make a difference when testing. I set a ring for the 
"Attendant Calls" and then did a test call to a line that I have a BLF for. 
There was no audible ring, just flashing. 

On Thu, Mar 22, 2012 at 3:33 PM, Becker, Jesse <[email protected]> wrote: 

I will experiment with this. I am fine manually setting on the phone if I have 
to. 

On Thu, Mar 22, 2012 at 3:07 PM, Dustin Roberts <[email protected]> 
wrote: 

Not sure if you can push this out, but, on the phone if you go to:

Menu>Settings>Basic>Ring Type

It should have an option called “Attendant Calls” and you can set it to any of 
the ring types available on the phone.

 

Dustin Roberts 
Technical Support Specialist 
Caldwell School District #132 
[email protected] 
(208) 455-4463 x1307 <tel:%28208%29%20455-4463%20x1307> 

 

From: [email protected] 
[mailto:[email protected]] On Behalf Of Becker, Jesse 
Sent: Thursday, March 22, 2012 12:50 PM 
To: Discussion list for users of sipXecs software 
Subject: [sipx-users] BLF Audible Notification

 

All,

 Do you know if it is possible to get a BLF to make an audible notification to 
get attention of someone who monitors a line? Some people cannot hear the other 
phone ringing. The old phone system (cisco) had an option to make the BLFs tone 
when they rang to get attention. I am trying to find a balance between having a 
line key and a BLF key. The line keys work for ringing and getting calls, 
however, they do not know when the line is busy unless I enabled shared line. I 
have been not using shared line because I have noticed weird issues with this 
feature enabled. We have migrated people to BLFs and they are fine using them 
for pickup, however, they complain now that they do not know the line is 
ringing unless they stare at their phone,

 

He had to give one person both line and BLF for the same person.... trying to 
avoid this type of setup. I forgot how bad the users can get. User NOT LIKE 
Change....

 

We are running firmware 3.2.6.0314 and bootrom 3.1.6.011. Polycom 650s.

 

Jes




 

-- 


Jesse Becker

Technical Manager 
Office of Information Technology 
Network+ | Linux+ Certified Professional 
DATATEL+SGHE @ SUNY Ulster 
491 Cottekill Road, Stone Ridge, NY  12484 
Tel 845-687-5064 | Fax 845-687-5105 
 <mailto:[email protected]> [email protected] |  
<http://www.sunyulster.edu/> www.sunyulster.edu

Open or check the status of a ticket by visiting Helpdesk Online 
<https://helpdesk.sunyulster.edu/>  
Look up answers to frequently asked questions by visiting the Knowledge Base 
<https://kb.sunyulster.edu/> 

 

 

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-- 

  <http://www1.sunyulster.edu/images/logo.jpg> 
Jesse Becker

Technical Manager 
Office of Information Technology 
Network+ | Linux+ Certified Professional 
DATATEL+SGHE @ SUNY Ulster 
491 Cottekill Road, Stone Ridge, NY  12484 
Tel 845-687-5064 | Fax 845-687-5105 
 <mailto:[email protected]> [email protected] |  
<http://www.sunyulster.edu/> www.sunyulster.edu

Open or check the status of a ticket by visiting Helpdesk Online 
<https://helpdesk.sunyulster.edu/>  
Look up answers to frequently asked questions by visiting the Knowledge Base 
<https://kb.sunyulster.edu/> 

 





 

-- 

  <http://www1.sunyulster.edu/images/logo.jpg> 
Jesse Becker

Technical Manager 
Office of Information Technology 
Network+ | Linux+ Certified Professional 
DATATEL+SGHE @ SUNY Ulster 
491 Cottekill Road, Stone Ridge, NY  12484 
Tel 845-687-5064 | Fax 845-687-5105 
 <mailto:[email protected]> [email protected] |  
<http://www.sunyulster.edu/> www.sunyulster.edu

Open or check the status of a ticket by visiting Helpdesk Online 
<https://helpdesk.sunyulster.edu/>  
Look up answers to frequently asked questions by visiting the Knowledge Base 
<https://kb.sunyulster.edu/> 

 

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