With the hierarchy of Polycom, changes you make on the phone, will override the configuration file applied by sipXecs. So, making a change in a group setting should have no affect theoretically.
From: [email protected] [mailto:[email protected]] On Behalf Of Becker, Jesse Sent: Friday, March 23, 2012 2:11 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] BLF Audible Notification Paul, is there anything that needs to be enabled on the group configuration in SipX to enable the ring for the applied phone? I have a 650 configured with 1 Line and then multiple speed dials with presence (BLF). I went into Settings -> Basic --> Ring Type --> Attendant Calls and selected a ring. Went back and confirmed. I then called from a different phone (different extension/user) to phone that I have a BLF for. I get the notes next to the BLF and it flashes green, but no attendant ring. Any Config Server settings for the phone itself need to be completed? What firmware and Bootrom are you using? I am using 3.2.6.0314 and bootrom 3.1.6.011. Jes On Thu, Mar 22, 2012 at 9:46 PM, Paul Herron <[email protected]> wrote: That's odd. I have a ring set for Attendant Calls and it works perfectly. You weren't, by chance, testing by calling from the same phone that you set the Attendant Calls ring type? If you are on the phone, the lines with the BLF will not ring. However, if your are off the phone, the Attendant Call ring will occur whenever a call comes in on the BLF monitored line. -Paul Sage Logo Paul Herron Principal Sage Craftsmen, LLC [email protected] | 202-570-7030 www.sagecraftsmen.com Happy is the home that shelters a friend. -- RALPH WALDO EMERSON _____ From: "Becker, Jesse" <[email protected]> Sent: Thu, 3/22/2012 4:10pm To: Discussion list for users of sipXecs [email protected] ; [email protected] Subject: Re: [sipx-users] BLF Audible Notification This didn't appear to make a difference when testing. I set a ring for the "Attendant Calls" and then did a test call to a line that I have a BLF for. There was no audible ring, just flashing. On Thu, Mar 22, 2012 at 3:33 PM, Becker, Jesse <[email protected]> wrote: I will experiment with this. I am fine manually setting on the phone if I have to. On Thu, Mar 22, 2012 at 3:07 PM, Dustin Roberts <[email protected]> wrote: Not sure if you can push this out, but, on the phone if you go to: Menu>Settings>Basic>Ring Type It should have an option called "Attendant Calls" and you can set it to any of the ring types available on the phone. Dustin Roberts Technical Support Specialist Caldwell School District #132 [email protected] (208) 455-4463 x1307 <tel:%28208%29%20455-4463%20x1307> From: [email protected] [mailto:[email protected]] On Behalf Of Becker, Jesse Sent: Thursday, March 22, 2012 12:50 PM To: Discussion list for users of sipXecs software Subject: [sipx-users] BLF Audible Notification All, Do you know if it is possible to get a BLF to make an audible notification to get attention of someone who monitors a line? Some people cannot hear the other phone ringing. The old phone system (cisco) had an option to make the BLFs tone when they rang to get attention. I am trying to find a balance between having a line key and a BLF key. The line keys work for ringing and getting calls, however, they do not know when the line is busy unless I enabled shared line. I have been not using shared line because I have noticed weird issues with this feature enabled. We have migrated people to BLFs and they are fine using them for pickup, however, they complain now that they do not know the line is ringing unless they stare at their phone, He had to give one person both line and BLF for the same person.... trying to avoid this type of setup. I forgot how bad the users can get. User NOT LIKE Change.... We are running firmware 3.2.6.0314 and bootrom 3.1.6.011. Polycom 650s. Jes -- Jesse Becker Technical Manager Office of Information Technology Network+ | Linux+ Certified Professional DATATEL+SGHE @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 <mailto:[email protected]> [email protected] | <http://www.sunyulster.edu/> www.sunyulster.edu Open or check the status of a ticket by visiting Helpdesk Online <https://helpdesk.sunyulster.edu/> Look up answers to frequently asked questions by visiting the Knowledge Base <https://kb.sunyulster.edu/> _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- Jesse Becker Technical Manager Office of Information Technology Network+ | Linux+ Certified Professional DATATEL+SGHE @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 <mailto:[email protected]> [email protected] | <http://www.sunyulster.edu/> www.sunyulster.edu Open or check the status of a ticket by visiting Helpdesk Online <https://helpdesk.sunyulster.edu/> Look up answers to frequently asked questions by visiting the Knowledge Base <https://kb.sunyulster.edu/> -- Jesse Becker Technical Manager Office of Information Technology Network+ | Linux+ Certified Professional DATATEL+SGHE @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 <mailto:[email protected]> [email protected] | <http://www.sunyulster.edu/> www.sunyulster.edu Open or check the status of a ticket by visiting Helpdesk Online <https://helpdesk.sunyulster.edu/> Look up answers to frequently asked questions by visiting the Knowledge Base <https://kb.sunyulster.edu/> _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- <http://www1.sunyulster.edu/images/logo.jpg> Jesse Becker Technical Manager Office of Information Technology Network+ | Linux+ Certified Professional DATATEL+SGHE @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 <mailto:[email protected]> [email protected] | <http://www.sunyulster.edu/> www.sunyulster.edu Open or check the status of a ticket by visiting Helpdesk Online <https://helpdesk.sunyulster.edu/> Look up answers to frequently asked questions by visiting the Knowledge Base <https://kb.sunyulster.edu/>
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