You could setup a forward on the original called line, to forward to a
button on the monitoring phone.  This way, the first phone would continue to
ring, and the monitoring phone would begin to ring after x seconds of not
being answered.  If you have at least three lines on the phone, it would be
ideal.

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Becker, Jesse
Sent: Thursday, March 22, 2012 1:11 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] BLF Audible Notification

 

This didn't appear to make a difference when testing. I set a ring for the
"Attendant Calls" and then did a test call to a line that I have a BLF for.
There was no audible ring, just flashing.

On Thu, Mar 22, 2012 at 3:33 PM, Becker, Jesse <[email protected]>
wrote:

I will experiment with this. I am fine manually setting on the phone if I
have to.

On Thu, Mar 22, 2012 at 3:07 PM, Dustin Roberts
<[email protected]> wrote:

Not sure if you can push this out, but, on the phone if you go to:

Menu>Settings>Basic>Ring Type

It should have an option called "Attendant Calls" and you can set it to any
of the ring types available on the phone.

 

Dustin Roberts
Technical Support Specialist
Caldwell School District #132
[email protected]
(208) 455-4463 x1307 <tel:%28208%29%20455-4463%20x1307> 

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Becker, Jesse
Sent: Thursday, March 22, 2012 12:50 PM
To: Discussion list for users of sipXecs software
Subject: [sipx-users] BLF Audible Notification

 

All,

 Do you know if it is possible to get a BLF to make an audible notification
to get attention of someone who monitors a line? Some people cannot hear the
other phone ringing. The old phone system (cisco) had an option to make the
BLFs tone when they rang to get attention. I am trying to find a balance
between having a line key and a BLF key. The line keys work for ringing and
getting calls, however, they do not know when the line is busy unless I
enabled shared line. I have been not using shared line because I have
noticed weird issues with this feature enabled. We have migrated people to
BLFs and they are fine using them for pickup, however, they complain now
that they do not know the line is ringing unless they stare at their phone,

 

He had to give one person both line and BLF for the same person.... trying
to avoid this type of setup. I forgot how bad the users can get. User NOT
LIKE Change....

 

We are running firmware 3.2.6.0314 and bootrom 3.1.6.011. Polycom 650s.

 

Jes




 

-- 


Jesse Becker

Technical Manager
Office of Information Technology
Network+ | Linux+ Certified Professional
DATATEL+SGHE @ SUNY Ulster
491 Cottekill Road, Stone Ridge, NY  12484
Tel 845-687-5064 | Fax 845-687-5105
 <mailto:[email protected]> [email protected] |
<http://www.sunyulster.edu/> www.sunyulster.edu

Open or check the status of a ticket by visiting Helpdesk Online
<https://helpdesk.sunyulster.edu/> 
Look up answers to frequently asked questions by visiting the Knowledge Base
<https://kb.sunyulster.edu/> 

 

 

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-- 

  <http://www1.sunyulster.edu/images/logo.jpg> 
Jesse Becker

Technical Manager
Office of Information Technology
Network+ | Linux+ Certified Professional
DATATEL+SGHE @ SUNY Ulster
491 Cottekill Road, Stone Ridge, NY  12484
Tel 845-687-5064 | Fax 845-687-5105
 <mailto:[email protected]> [email protected] |
<http://www.sunyulster.edu/> www.sunyulster.edu

Open or check the status of a ticket by visiting Helpdesk Online
<https://helpdesk.sunyulster.edu/> 
Look up answers to frequently asked questions by visiting the Knowledge Base
<https://kb.sunyulster.edu/> 

 





 

-- 

  <http://www1.sunyulster.edu/images/logo.jpg> 
Jesse Becker

Technical Manager
Office of Information Technology
Network+ | Linux+ Certified Professional
DATATEL+SGHE @ SUNY Ulster
491 Cottekill Road, Stone Ridge, NY  12484
Tel 845-687-5064 | Fax 845-687-5105
 <mailto:[email protected]> [email protected] |
<http://www.sunyulster.edu/> www.sunyulster.edu

Open or check the status of a ticket by visiting Helpdesk Online
<https://helpdesk.sunyulster.edu/> 
Look up answers to frequently asked questions by visiting the Knowledge Base
<https://kb.sunyulster.edu/> 

 

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