On Mon, 7 Jul 2003 [EMAIL PROTECTED] wrote: > > We use HEAT over 6 campuses and it is a pile of steaming dog faeces, and > > that's being polite - someone was 'hand in glove' with the supplier > > which is why we have it.... > > It seems this field is riven with bad software. I've used > Remedy/ARS in a past job, and it was baaad. And I think > it's the market leader!
It is. A dog. And a market leader. It's not as bad as version 3, though. :-) Clarify is worse, though. The local nickname for it is "Horrify". DaZZa - who works where they currently run *3* completely seperate tracking systems depending on client. -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
