If the problem was because of an upgrade to iOS9 then all of us on iOS9 around the world would not be able to type in our passcode!! What a load of tripe.
They haven’t repaired it properly and their answer makes no sense. Let them know that you’ll post a message on Facebook, Twitter and SMUG to say that people should avoid them. That might make them sit up ;-) Stephen The only completely consistent people are the dead. - Aldous Huxley > On 21 Sep 2015, at 18:53, Rebekah K <[email protected]> wrote: > > My son got his iPhone 5 repaired as he'd smashed the screen. It immediately > started behaving as if someone was tapping the screen randomly - at first it > was sporadically misbehaving and now we can't type in the pass code as it > fills in numbers randomly. We're now permanently locked out as the wrong > passcode has been entered so many times. It's asking me to access iTunes. I'm > backing it up as I guess we will lose all the data. But I took it back to the > phone repair shop and they blamed the problem with the screen on the fact > that my son had upgraded to iOS9 even though it was misbehaving before the > change of iOS. I'm positive that they've replaced the screen badly but they > refuse to take any responsibility. What can I do? Is there anything I can do > via iTunes? > > Rebekah -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at http://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
