Hi Sam
It was Fone World in North St. I wouldn't have chosen them but my mum
did. Seems like they are total crooks.
What do you mean by job reference number?
Cheers
Rebekah
On 21/09/2015 22:08, Sam - MacAmbulance wrote:
Hi Rebekah
Who was it that replaced the screen? Do you have a job reference number?
Regards
Sam
MacAmbulance
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On 21 Sep 2015, at 21:58, Rebekah K <[email protected]
<mailto:[email protected]>> wrote:
I eventually managed to enter the passcode and disable it but the
phone's still not working. I know their answer makes no sense but
they seem to be refusing to accept responsibility...
On 21/09/2015 19:05, [email protected]
<mailto:[email protected]> wrote:
If the problem was because of an upgrade to iOS9 then all of us on
iOS9 around the world would not be able to type in our passcode!!
What a load of tripe.
They haven’t repaired it properly and their answer makes no sense.
Let them know that you’ll post a message on Facebook, Twitter and
SMUG to say that people should avoid them. That might make them sit
up ;-)
Stephen
The only completely consistent people are the dead. - Aldous Huxley
On 21 Sep 2015, at 18:53, Rebekah K <[email protected]
<mailto:[email protected]>> wrote:
My son got his iPhone 5 repaired as he'd smashed the screen. It
immediately started behaving as if someone was tapping the screen
randomly - at first it was sporadically misbehaving and now we
can't type in the pass code as it fills in numbers randomly. We're
now permanently locked out as the wrong passcode has been entered
so many times. It's asking me to access iTunes. I'm backing it up
as I guess we will lose all the data. But I took it back to the
phone repair shop and they blamed the problem with the screen on
the fact that my son had upgraded to iOS9 even though it was
misbehaving before the change of iOS. I'm positive that they've
replaced the screen badly but they refuse to take any
responsibility. What can I do? Is there anything I can do via iTunes?
Rebekah
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