Like a date, or receipt number, something to identify the job, or your surname.

Regards

Sam



                
MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development

Sam Mullen ACMT
+44 (0)7747778022
[email protected]
www.macambulance.co.uk
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On 22 Sep 2015, at 11:48, Rebekah K <[email protected]> wrote:

Hi Sam

It was Fone World in North St. I wouldn't have chosen them but my mum did. 
Seems like they are total crooks.
What do you mean by job reference number?

Cheers

Rebekah

> On 21/09/2015 22:08, Sam - MacAmbulance wrote:
> Hi Rebekah
> 
> Who was it that replaced the screen? Do you have a job reference number?
> 
> Regards
> 
> Sam
> 
>               
> MacAmbulance Ltd.
> Providing Affordable Mac/PC Support and Web Development
> 
> Sam Mullen ACMT
> +44 (0)7747778022
> [email protected]
> www.macambulance.co.uk
> MacAmbulance Ltd. is a registered company in England & Wales, registration 
> number 8466597
> This email is intended solely for the addressed recipients and may contain 
> privileged or confidential information. If you have received this email in 
> error please notify the sender and delete the email immediately.
> 
>> On 21 Sep 2015, at 21:58, Rebekah K <[email protected]> wrote:
>> 
>> I eventually managed to enter the passcode and disable it but the phone's 
>> still not working. I know their answer makes no sense but they seem to be 
>> refusing to accept responsibility...
>> 
>>> On 21/09/2015 19:05, [email protected] wrote:
>>> If the problem was because of an upgrade to iOS9 then all of us on iOS9 
>>> around the world would not be able to type in our passcode!! What a load of 
>>> tripe.
>>> 
>>> They haven’t repaired it properly and their answer makes no sense. Let them 
>>> know that you’ll post a message on Facebook, Twitter and SMUG to say that 
>>> people should avoid them. That might make them sit up ;-)
>>> 
>>> Stephen
>>> 
>>> The only completely consistent people are the dead. - Aldous Huxley
>>> 
>>> 
>>>> On 21 Sep 2015, at 18:53, Rebekah K <[email protected]> wrote:
>>>> 
>>>> My son got his iPhone 5 repaired as he'd smashed the screen. It 
>>>> immediately started behaving as if someone was tapping the screen randomly 
>>>> - at first it was sporadically misbehaving and now we can't type in the 
>>>> pass code as it fills in numbers randomly. We're now permanently locked 
>>>> out as the wrong passcode has been entered so many times. It's asking me 
>>>> to access iTunes. I'm backing it up as I guess we will lose all the data. 
>>>> But I took it back to the phone repair shop and they blamed the problem 
>>>> with the screen on the fact that my son had upgraded to iOS9 even though 
>>>> it was misbehaving before the change of iOS. I'm positive that they've 
>>>> replaced the screen badly but they refuse to take any responsibility. What 
>>>> can I do? Is there anything I can do via iTunes?
>>>> 
>>>> Rebekah
>> 
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