My apologies for the (nearly) duplicate messages... I didn't think the
first one took.  :)


On Apr 10, 11:42 pm, Tim <[email protected]> wrote:
> Hmmm.  All my business contacts came in as blanks on the Google side.
> But, since I did the sync before Charlie said he'd fixed it, I tried
> syncing again.  No dice.  So, I deleted all the contacts in Google and
> then did the sync again.  Still blanks for business contacts on Google
> side.  Like dcwllhite, in Address Book I have the company name filled
> in and the company flag checked.  Any ideas?
>
> I'm still using the trial version, if that makes a difference.  I'm
> trying to decide on a sync product.  While many reviews I've read
> contain complaints from people about the server-side service component
> of SS, as a software developer myself, I much prefer a lighter client
> and server workhorse for handling API issues.  If nothing else, I like
> the scalability of a server-based model rather than having to deal
> with patch/hotfix, package, deploy ... repeat, repeat, repeat.
>
> -Tim
>
> On Apr 10, 11:01 pm, dcwilhite <[email protected]> wrote:
>
> > I still see the blank entries in my Gmail Contacts for all Address
> > Book entries for companies only. I have the company name filled in and
> > the company flag checked. I do not have any text in First or Last
> > name. Do I also need to fill in the company name entered in either the
> > first or last name field?
>
> > On Apr 9, 3:20 pm, Charlie Wood <[email protected]> wrote:
>
> > > Actually there is a fairly easy way to clean this up, but it has some
> > > potential drawbacks. You can easily merge duplicate contacts in
> > > Address Book (Address Book > Card > Look for Duplicates...) and then
> > > replace yourGooglecontact data with your (cleaned) Address Book data
> > > in Spanning Sync (Spanning Sync > Advanced > Replace Data onGoogle>
> > > Contacts).
>
> > > The downside of this procedure is that the group information for your
> > > contacts inGooglewill be lost, as will your Gmail chat lists. If
> > > this information isn't important to you, or is easy to replicate, this
> > > procedure is probably the easiest way to clean everything up.
>
> > > Please let me know if you have any questions or run into any
> > > problems.
>
> > > Thanks,
> > > Charlie
>
> > > On Apr 9, 3:14 pm, Charlie Wood <[email protected]> wrote:
>
> > > > I've found and fixed the problem. When I removed the workaround we
> > > > previously had in place forGoogle'slack of support forcompany-only
> > > > contacts, the doubled contact andcompanyname data inGooglewas
> > > > exposed to the client. I've re-added the filter on the pull phase of
> > > > the sync but left it out of the push phase. So the doubled-name data
> > > > will no longer be created inGoogle, and it will be filtered out as it
> > > > comes fromGoogleto your Mac.
>
> > > > Unfortunately cleaning up the duplicated contacts (one with only a
> > > >companyname and one with both acompanyname and a contact name) will
> > > > be a manual process unless you have a backup. (Time Machine works
> > > > great with Address Book, by the way.)
>
> > > > If anyone needs any help with their specific data, please let us know
> > > > at [email protected] and we'll walk you through it. I apologize
> > > > for the inconvenience. I know it's a pain.
>
> > > > Regards,
> > > > Charlie
>
> > > > On Apr 7, 11:21 pm, maddscot <[email protected]> wrote:
>
> > > > > So, here is what I have done and it worked.  Inserted two new "test"
> > > > > names (testcompany1, testcompany2) one withcompanychecked, and
> > > > > one without.  TheCompanyChecked one sync'd with theCompanyName as
> > > > > the first name as Test, and the last ascompany1, the other was
> > > > > created the same.
>
> > > > > So here is what I did:
> > > > > 1) Deletedblanknames inGoogleContacts after ensuring they were
> > > > > duplicates (all were)
> > > > > 2) Went to Address Book on my iMac and scrolled through listing, found
> > > > > records withoutCompanyName in First Last fields as well as in
> > > > >Companyfield.
> > > > > 3) Modified/Corrected each one to have theCompanyName in the First
> > > > > Namefield, checked theCompanyfor listing as such in Address Book
> > > > > (preference).
> > > > > 4) Deleted duplicate withoutCompanyName in first namefield
>
> > > > > Fixed, all sync fine now... New entries w/o entry into First Name
> > > > >fieldare created after next sync  - I went to a good sushi place for
> > > > > lunch and entered into the G1 with onlyCompanyName, then entered a
> > > > > business partner information (no Names) into Address Book, both sync'd
> > > > > fine.
>
> > > > > A lot of work as I have a few, but manageable contacts at this time.
> > > > > Let's hope it does not occur again as my actual list that is being
> > > > > updated (manually) from another program, or imported via Excel, is
> > > > > around 750 plus.
>
> > > > > Hope this helps, remember to do with care, back up address books,
> > > > > ensure duplicates are the only ones deleted.
>
> > > > > On Apr 7, 11:46 am, Dan <[email protected]> wrote:
>
> > > > > > According to the Spanning Sync website:
>
> > > > > > "Until recentlyGoogleContacts didn't displaycompanycontacts
> > > > > > correctly, so Spanning Sync used thecompanyname from Address Book
> > > > > > for both thecompanyname and the contact name inGoogle.  Google
> > > > > > Contacts now showscompanycontacts correctly, so Spanning Sync no
> > > > > > longer doubles upcompanynames."
>
> > > > > >http://blog.spanningsync.com/2009/04/spanning-sync-keeping-pace-with-...
>
> > > > > > So I just did the doubling up of theCompanyname to Last Name and the
> > > > > > problem is solved.
>
> > > > > > I really shoulnd't have to do that, but it's a minor inconvenience. 
> > > > > >  I
> > > > > > recommend that Spanning Sync have a setting so that the user can
> > > > > > choose to do that duplication or not.
>
> > > > > > Thanks!
>
> > > > > > Dan
>
> > > > > > On Apr 6, 9:58 am, Dan <[email protected]> wrote:
>
> > > > > > > This happened to me as well sometime on Saturday later afternoon,
> > > > > > > Eastern Time in the US.  Ever since I started using the G1, I have
> > > > > > > been syncing from my Mac Address Book with Spanning Sync and 
> > > > > > > having no
> > > > > > > troubles.  On Saturday, I discovered that no longer was the 
> > > > > > > "company"
> > > > > > >fieldappearing on my G1.
>
> > > > > > > There appear to be no settings to which to map the different 
> > > > > > > fields to
> > > > > > > correct the issue.  And no longer is theCompanyname appearing in 
> > > > > > > the
> > > > > > > absence of a regular name.
>
> > > > > > > Is this something I did or is the new version of Spanning Sync 
> > > > > > > causing
> > > > > > > an issue?  I honestly can't remember which I did first -- 
> > > > > > > installing
> > > > > > > the new Spanning Sync version or discovered the error.  But it's 
> > > > > > > made
> > > > > > > this a HUGE problem for me.  It appears as though I am not the 
> > > > > > > only
> > > > > > > one!
>
> > > > > > > I am reluctant to do a factory reset on the G1 to see if that's 
> > > > > > > the
> > > > > > > problem.  It's just a pain to do it, and I'd hate to waste the day
> > > > > > > doing it.
>
> > > > > > > Any help would be appreciated!
>
> > > > > > > best,
>
> > > > > > > Dan

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