Byron, Could this be happening because I have most contacts in more than one 'group'? For example, if I had a single contact under 'friends' and 'coworkers'. Would it show on my phone as two identical entries within each other?
Diana Forwarded conversation Subject: [Spanning Sync] duplicates within individual contact entries ------------------------ From: *Diana* <[email protected]> Date: Wed, Jun 29, 2011 at 11:30 AM To: Spanning Sync <[email protected]> Samsung Moment. When syncing to gmail contacts, every single contact is duplicated within itself. They are identical. With all the nonsense going on about google calendar sync, I thought maybe this was going to fix itself too. I deleted all contact information and re-synced. Same thing. -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en. ---------- From: *byron.shaheen* <[email protected]> Date: Wed, Jun 29, 2011 at 4:02 PM To: Spanning Sync <[email protected]> Hi Diana, Could you email us a troubleshooting report? * Open the pref pane * Click Advanced * Click Create Report * Email the file that appears on your desktop to [email protected] Please include a detailed description of exactly what has happened. Also, we'll need some specific examples of contacts that have duplicated. Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com ---------- From: *Diana Wunder* <[email protected]> Date: Thu, Jun 30, 2011 at 9:45 AM To: [email protected] Byron, Thanks for your response. I have looked but I don't know where to find the pref page. It doesn't show as small print next to the Search Box, as is shown in some screen pictures. Can you tell me how to find it. Thanks, Diana -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
