Hi Diana, Spanning Sync is a Mac only application that syncs the Address Book and iCal data from the Mac with Google. If you don't have a Mac, then you obviously don't have Spanning Sync. Apparently you're having problems syncing your phone with Google, which Spanning Sync doesn't have anything to do with. You might check the correct Google Group for your particular phone.
Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On Jul 1, 7:48 am, Diana Wunder <[email protected]> wrote: > Hi, > I'm not using a Mac. I have a Windows XP Service Pack 2. > So, I use IE 7 at google.com to access my google account. > My phone is a droid so the google sync from PC to phone is automated. > Does that help? > > Diana > > > > On Thu, Jun 30, 2011 at 4:34 PM, Carl <[email protected]> wrote: > > > - Maybe you could click on the 'circles icon' on the menubar with your > > left mousebutton. Then the 3rd choice in the submenu > > - Or use ⌘ + spacebar and type in system and look at the possible > > choices under programs > > > ps.: Are you using exchange sync on your phone to sync to gmail and > > then when using your mac, from there to ical and adressbook ? > > > On 30 jun, 18:43, "byron.shaheen" <[email protected]> wrote: > > > Hi, > > > > Spanning Sync isn't located online in your Google account. You have > > > to open the 'System Preferences' application on your Mac. The 'System > > > Preferences' application is located in the 'Applications' folder on > > > your hard drive. Once 'System Preferences' is open you have to click > > > on the 'Spanning Sync' icon to open it. > > > > -Byron > > > > --- > > > Byron Shaheen > > > [email protected]http://spanningsync.com > > > > On Jun 30, 10:20 am, Diana Wunder <[email protected]> wrote: > > > > > Byron, > > > > > On my PC, within Google > > > > > Under the [email protected] drop down. I selected Account Settings. > > > > > From that I went to iGoogle – Settings > > > > > At that point there is an Export iGoggle setting to your computer. > > > > > This creates a file iGoogle-settings.xml. > > > > > Is this the file you want? > > > > > I do not see anything within Google on my PC that displays Spanning > > Sync > > > > Preferences. > > > > > I apologize. > > > > > Diana > > > > > On Thu, Jun 30, 2011 at 10:30 AM, byron.shaheen < > > [email protected]>wrote: > > > > > > Hi Diana, > > > > > > The Spanning Sync preference pane is located in the 'System > > > > > Preferences' application. > > > > > > I'm not familiar with your phone, so I'm not sure if that could be > > > > > causing a problem or not. I wouldn't think so, but... > > > > > > -Byron > > > > > > --- > > > > > Byron Shaheen > > > > > [email protected] > > > > >http://spanningsync.com > > > > > > On Jun 30, 8:54 am, Diana Wunder <[email protected]> wrote: > > > > > > Byron, > > > > > > Could this be happening because I have most contacts in more than > > one > > > > > > 'group'? For example, if I had a single contact under 'friends' > > and > > > > > > 'coworkers'. Would it show on my phone as two identical entries > > within > > > > > each > > > > > > other? > > > > > > > Diana > > > > > > > Forwarded conversation > > > > > > Subject: [Spanning Sync] duplicates within individual contact > > entries > > > > > > ------------------------ > > > > > > > From: *Diana* <[email protected]> > > > > > > Date: Wed, Jun 29, 2011 at 11:30 AM > > > > > > To: Spanning Sync <[email protected]> > > > > > > > Samsung Moment. > > > > > > When syncing to gmail contacts, every single contact is duplicated > > > > > > within itself. They are identical. With all the nonsense going on > > > > > > about google calendar sync, I thought maybe this was going to fix > > > > > > itself too. I deleted all contact information and re-synced. Same > > > > > > thing. > > > > > > > -- > > > > > > You received this message because you are subscribed to the Google > > Groups > > > > > > "Spanning Sync" group. > > > > > > To post to this group, send email to [email protected] > > . > > > > > > To unsubscribe from this group, send email to > > > > > > [email protected]. > > > > > > For more options, visit this group athttp:// > > > > > groups.google.com/group/spanningsync?hl=en. > > > > > > > ---------- > > > > > > From: *byron.shaheen* <[email protected]> > > > > > > Date: Wed, Jun 29, 2011 at 4:02 PM > > > > > > To: Spanning Sync <[email protected]> > > > > > > > Hi Diana, > > > > > > > Could you email us a troubleshooting report? > > > > > > > * Open the pref pane > > > > > > * Click Advanced > > > > > > * Click Create Report > > > > > > * Email the file that appears on your desktop to > > > > > > [email protected] > > > > > > > Please include a detailed description of exactly what has happened. > > > > > > Also, we'll need some specific examples of contacts that have > > > > > > duplicated. > > > > > > > Thanks, > > > > > > > Byron > > > > > > > --- > > > > > > Byron Shaheen > > > > > > [email protected]http://spanningsync.com > > > > > > > ---------- > > > > > > From: *Diana Wunder* <[email protected]> > > > > > > Date: Thu, Jun 30, 2011 at 9:45 AM > > > > > > To: [email protected] > > > > > > > Byron, > > > > > > Thanks for your response. I have looked but I don't know where to > > find > > > > > the > > > > > > pref page. It doesn't show as small print next to the Search Box, > > as is > > > > > > shown in some screen pictures. Can you tell me how to find it. > > > > > > > Thanks, > > > > > > Diana > > > > > > -- > > > > > You received this message because you are subscribed to the Google > > Groups > > > > > "Spanning Sync" group. > > > > > To post to this group, send email to [email protected]. > > > > > To unsubscribe from this group, send email to > > > > > [email protected]. > > > > > For more options, visit this group at > > > > >http://groups.google.com/group/spanningsync?hl=en. > > > -- > > You received this message because you are subscribed to the Google Groups > > "Spanning Sync" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > >http://groups.google.com/group/spanningsync?hl=en. -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
