Sorry for the inconvenience. Thanks, Diana
On Fri, Jul 1, 2011 at 8:53 AM, byron.shaheen <[email protected]>wrote: > Hi Diana, > > Spanning Sync is a Mac only application that syncs the Address Book > and iCal data from the Mac with Google. If you don't have a Mac, then > you obviously don't have Spanning Sync. Apparently you're having > problems syncing your phone with Google, which Spanning Sync doesn't > have anything to do with. You might check the correct Google Group > for your particular phone. > > Thanks, > > Byron > > --- > Byron Shaheen > [email protected] > http://spanningsync.com > > > > > > On Jul 1, 7:48 am, Diana Wunder <[email protected]> wrote: > > Hi, > > I'm not using a Mac. I have a Windows XP Service Pack 2. > > So, I use IE 7 at google.com to access my google account. > > My phone is a droid so the google sync from PC to phone is automated. > > Does that help? > > > > Diana > > > > > > > > On Thu, Jun 30, 2011 at 4:34 PM, Carl <[email protected]> wrote: > > > > > - Maybe you could click on the 'circles icon' on the menubar with your > > > left mousebutton. Then the 3rd choice in the submenu > > > - Or use ⌘ + spacebar and type in system and look at the possible > > > choices under programs > > > > > ps.: Are you using exchange sync on your phone to sync to gmail and > > > then when using your mac, from there to ical and adressbook ? > > > > > On 30 jun, 18:43, "byron.shaheen" <[email protected]> wrote: > > > > Hi, > > > > > > Spanning Sync isn't located online in your Google account. You have > > > > to open the 'System Preferences' application on your Mac. The > 'System > > > > Preferences' application is located in the 'Applications' folder on > > > > your hard drive. Once 'System Preferences' is open you have to click > > > > on the 'Spanning Sync' icon to open it. > > > > > > -Byron > > > > > > --- > > > > Byron Shaheen > > > > [email protected]http://spanningsync.com > > > > > > On Jun 30, 10:20 am, Diana Wunder <[email protected]> wrote: > > > > > > > Byron, > > > > > > > On my PC, within Google > > > > > > > Under the [email protected] drop down. I selected Account > Settings. > > > > > > > From that I went to iGoogle – Settings > > > > > > > At that point there is an Export iGoggle setting to your computer. > > > > > > > This creates a file iGoogle-settings.xml. > > > > > > > Is this the file you want? > > > > > > > I do not see anything within Google on my PC that displays Spanning > > > Sync > > > > > Preferences. > > > > > > > I apologize. > > > > > > > Diana > > > > > > > On Thu, Jun 30, 2011 at 10:30 AM, byron.shaheen < > > > [email protected]>wrote: > > > > > > > > Hi Diana, > > > > > > > > The Spanning Sync preference pane is located in the 'System > > > > > > Preferences' application. > > > > > > > > I'm not familiar with your phone, so I'm not sure if that could > be > > > > > > causing a problem or not. I wouldn't think so, but... > > > > > > > > -Byron > > > > > > > > --- > > > > > > Byron Shaheen > > > > > > [email protected] > > > > > >http://spanningsync.com > > > > > > > > On Jun 30, 8:54 am, Diana Wunder <[email protected]> wrote: > > > > > > > Byron, > > > > > > > Could this be happening because I have most contacts in more > than > > > one > > > > > > > 'group'? For example, if I had a single contact under > 'friends' > > > and > > > > > > > 'coworkers'. Would it show on my phone as two identical > entries > > > within > > > > > > each > > > > > > > other? > > > > > > > > > Diana > > > > > > > > > Forwarded conversation > > > > > > > Subject: [Spanning Sync] duplicates within individual contact > > > entries > > > > > > > ------------------------ > > > > > > > > > From: *Diana* <[email protected]> > > > > > > > Date: Wed, Jun 29, 2011 at 11:30 AM > > > > > > > To: Spanning Sync <[email protected]> > > > > > > > > > Samsung Moment. > > > > > > > When syncing to gmail contacts, every single contact is > duplicated > > > > > > > within itself. They are identical. With all the nonsense > going on > > > > > > > about google calendar sync, I thought maybe this was going to > fix > > > > > > > itself too. I deleted all contact information and re-synced. > Same > > > > > > > thing. > > > > > > > > > -- > > > > > > > You received this message because you are subscribed to the > Google > > > Groups > > > > > > > "Spanning Sync" group. > > > > > > > To post to this group, send email to > [email protected] > > > . > > > > > > > To unsubscribe from this group, send email to > > > > > > > [email protected]. > > > > > > > For more options, visit this group athttp:// > > > > > > groups.google.com/group/spanningsync?hl=en. > > > > > > > > > ---------- > > > > > > > From: *byron.shaheen* <[email protected]> > > > > > > > Date: Wed, Jun 29, 2011 at 4:02 PM > > > > > > > To: Spanning Sync <[email protected]> > > > > > > > > > Hi Diana, > > > > > > > > > Could you email us a troubleshooting report? > > > > > > > > > * Open the pref pane > > > > > > > * Click Advanced > > > > > > > * Click Create Report > > > > > > > * Email the file that appears on your desktop to > > > > > > > [email protected] > > > > > > > > > Please include a detailed description of exactly what has > happened. > > > > > > > Also, we'll need some specific examples of contacts that have > > > > > > > duplicated. > > > > > > > > > Thanks, > > > > > > > > > Byron > > > > > > > > > --- > > > > > > > Byron Shaheen > > > > > > > [email protected]http://spanningsync.com > > > > > > > > > ---------- > > > > > > > From: *Diana Wunder* <[email protected]> > > > > > > > Date: Thu, Jun 30, 2011 at 9:45 AM > > > > > > > To: [email protected] > > > > > > > > > Byron, > > > > > > > Thanks for your response. I have looked but I don't know where > to > > > find > > > > > > the > > > > > > > pref page. It doesn't show as small print next to the Search > Box, > > > as is > > > > > > > shown in some screen pictures. Can you tell me how to find it. > > > > > > > > > Thanks, > > > > > > > Diana > > > > > > > > -- > > > > > > You received this message because you are subscribed to the > Google > > > Groups > > > > > > "Spanning Sync" group. > > > > > > To post to this group, send email to > [email protected]. > > > > > > To unsubscribe from this group, send email to > > > > > > [email protected]. > > > > > > For more options, visit this group at > > > > > >http://groups.google.com/group/spanningsync?hl=en. > > > > > -- > > > You received this message because you are subscribed to the Google > Groups > > > "Spanning Sync" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > > > [email protected]. > > > For more options, visit this group at > > >http://groups.google.com/group/spanningsync?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "Spanning Sync" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/spanningsync?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
