Byron,

On my PC, within Google

Under the [email protected] drop down.  I selected Account Settings.

>From that I went to iGoogle – Settings

At that point there is an Export iGoggle setting to your computer.

This creates a file iGoogle-settings.xml.

Is this the file you want?



I do not see anything within Google on my PC that displays Spanning Sync
Preferences.

I apologize.



Diana


On Thu, Jun 30, 2011 at 10:30 AM, byron.shaheen <[email protected]>wrote:

> Hi Diana,
>
> The Spanning Sync preference pane is located in the 'System
> Preferences' application.
>
> I'm not familiar with your phone, so I'm not sure if that could be
> causing a problem or not.  I wouldn't think so, but...
>
>
> -Byron
>
> ---
> Byron Shaheen
> [email protected]
> http://spanningsync.com
>
>
>
>
> On Jun 30, 8:54 am, Diana Wunder <[email protected]> wrote:
> > Byron,
> > Could this be happening because I have most contacts in more than one
> > 'group'?  For example, if I had a single contact under 'friends' and
> > 'coworkers'.  Would it show on my phone as two identical entries within
> each
> > other?
> >
> > Diana
> >
> > Forwarded conversation
> > Subject: [Spanning Sync] duplicates within individual contact entries
> > ------------------------
> >
> > From: *Diana* <[email protected]>
> > Date: Wed, Jun 29, 2011 at 11:30 AM
> > To: Spanning Sync <[email protected]>
> >
> > Samsung Moment.
> > When syncing to gmail contacts, every single contact is duplicated
> > within itself.  They are identical.  With all the nonsense going on
> > about google calendar sync, I thought maybe this was going to fix
> > itself too.  I deleted all contact information and re-synced.  Same
> > thing.
> >
> > --
> > You received this message because you are subscribed to the Google Groups
> > "Spanning Sync" group.
> > To post to this group, send email to [email protected].
> > To unsubscribe from this group, send email to
> > [email protected].
> > For more options, visit this group athttp://
> groups.google.com/group/spanningsync?hl=en.
> >
> > ----------
> > From: *byron.shaheen* <[email protected]>
> > Date: Wed, Jun 29, 2011 at 4:02 PM
> > To: Spanning Sync <[email protected]>
> >
> > Hi Diana,
> >
> > Could you email us a troubleshooting report?
> >
> > * Open the pref pane
> > * Click Advanced
> > * Click Create Report
> > * Email the file that appears on your desktop to
> > [email protected]
> >
> > Please include a detailed description of exactly what has happened.
> > Also, we'll need some specific examples of contacts that have
> > duplicated.
> >
> > Thanks,
> >
> > Byron
> >
> > ---
> > Byron Shaheen
> > [email protected]http://spanningsync.com
> >
> > ----------
> > From: *Diana Wunder* <[email protected]>
> > Date: Thu, Jun 30, 2011 at 9:45 AM
> > To: [email protected]
> >
> > Byron,
> > Thanks for your response.  I have looked but I don't know where to find
> the
> > pref page.  It doesn't show as small print next to the Search Box, as is
> > shown in some screen pictures.  Can you tell me how to find it.
> >
> > Thanks,
> > Diana
>
> --
>  You received this message because you are subscribed to the Google Groups
> "Spanning Sync" group.
> To post to this group, send email to [email protected].
> To unsubscribe from this group, send email to
> [email protected].
> For more options, visit this group at
> http://groups.google.com/group/spanningsync?hl=en.
>
>

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