Re: [SPOC] XRC problems, please respone ASAP

[6th planet used parts]

ps, one last note, you guys that are rallying , I have not seen that much if any improvement, but I am not blasting them as people told me no matter where the chips fall it makes me look like the bad guy, now, some of that I have never understood, like how the same story about a well known spoc member and mine arguments keep popping up, odd part is, I REFUNDED his money within 7 days yet your all so quick to continue to bring this ONE story up and out of 20k customers if anyone can find more then TWELVE people still upset with me OVER legit gripes id eat my words, cause you cant, its the same old hashed out story's, my point is no matter what, your judged by your words and how you carry yourselves, if guys who used to have my respect are losing it (Kevin) then where are you going to be if they do fail? your the first on every unhappy post, shouldn't the owners of the company be the ones responding instead of sending their minions to holler their praises from the mountaintops, know what happens when you sing the praises yet the company still fails? your name is mud in the Saturn arena. say what you want about me, think I care about what people say about me PERSONALLY? no, but I do have an impeccable reputation of getting my product to market, and no, the same hashed out story's do not count, they have been resolved but some people cant even give me credit for doing the right thing, not happy? here's your refund. my life has been in the public forum since about late 96 or early 97 when I put my first posts on satfans, my every move scrutinized and you know what, for every one person that had even a minor complaint I can go on any forum any day and not worry about posts about hey where's my parts, why is it been 3 months etc, to the contrary on any given day there's posts about hey thanks Joe for the spoc discount etc, since I told ob that I wish him the best of luck I do mean that, but,t hose of you that suddenly dropped me like a sack of crap after years of helping you and answering your questions and giving more advice then possibly anyone else on the net, all the while while getting my job done, well it hurts, especially some of what Kevin has said, but,Kevin, you have shown your maturity level, plenty of people that were mad at my post are still faithful friends and customers, no-one had to take sides, that was decided amongst those that decided to take sides, many remained neutral.   ----- Original Message ----- From: Jeremy Guzman To: [EMAIL PROTECTED] Sent: Friday, May 17, 2002 6:51 AM Subject: Re: [SPOC] XRC problems, please respone ASAP The Guys at XRC are creating NEW, INOVATIVE PRODUCTS that SPS could not FATHAM!  Whien is the last time SPS or saturn motorsports designed a new useful product?  XRC is designing body kits and all sorts of stuff.  But hey, if you guys dont want to support the ONLY company out there that is busting their asses left and right, and not caring about the profit, then SPS is where you should go. Jeremy Guzman Distributor for XRC - NC http://www.xtremeracingconcepts.com Co-founder, ECSP http://ecsp.saturnperformance.com 96 SL2 -HotShot Ceramic Intake -K&N Cone Filter -K&N Crank Case Breather -Dynomax ST Muffler -Nology Hotwires -Beru Silverstone Plugs -SRC 55mm Throttle Body -SRC 2" lowering springs -2 10" MTX Thunder 4104's -MTX 2120 Amp -Strobe Lights (front) -Neon Tube over subs -Custom Painted Interior -Custom Fabricated Switch Panel -Custom Guage Holder in Fabrication -Custom Radar Detector Mount in Fabrication ----- Original Message ----- From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, May 17, 2002 12:32 AM Subject: [SPOC] XRC problems, please respone ASAP This is not a flame, merely exactly what happened in my specific case.  Please, write back.  I was supposed to have my car ready for my show this weekend, so I ordered in march.  Ok, here're the details: I ordered my XRC throttle body late march (either 2 or 3 weeks before the April 6th show) and got my throttle body 2 weeks ago after MUCH calling and hearing the same old story that they "forgot to send it, and it'll be out tomorrow."  Then, today I get what is supposed to be my 2.5" cat back.  I get everything ready for the shop tomorrow, and my exhaust doesn't fit the muffler!!!  After waiting almost 2 full months, I am short one throttle body core refund, and 1 exhaust system.  The small inlet on the pipes measures 2 1/8" and the larger end is 2 1/4".  NO WHERE does it get to be the exact 2.5" that my Dynomax (which JEGs shipped to me in 4 days) muffler is.  Has anyone else noticed these qualities in XRC's customer service?  Whenever I called, I never really got a straight answer and now my deadline is pretty much passed.  main things I need to know: Is the XRC 2.5 inch cat back usually short up to 3/8" in diameter?   What I have is between 2 and 2.5 inches, what do I in fact have? Should I just get everything else I need from SPS from now on?  They seem to be of a higher quality. I plan on getting a turbo, should I just see if the shop can just adapt my whatever-the-hell-sized tubing to the muffler and go with it?  Or will another 2-3 months of calling and waiting be worth it to finally get the product I ordered? Truely frustrated to wits end, Reece