Just a few responses  <stretches fingers> :)

On 2/25/11 5:16 PM, Ivar Janmaat wrote:
Hello Craig,

Let me state first that the Oracle Sun Ray solution is the only usable
solution in the market for large scale (Desktop as a service) solutions.
Al others so called solutions are vaporware compared to the feature set
of the Sun Ray.

Thank you very much, we love to hear that.

> The only question is how do you market this.
> I know this is not a SR sales list but there is a lot of knowledge about
> the how to market Sun rays on this list.

If we are talking about a product you can buy, it has been marketed. Advertising is a component of marketing. Marketing is the entire process of bringing a product to market. The 3i is far more expensive than the 3 or 3i from a marketing standpoint. Advertising? That's something I'm sure you'll see more of. I'll push hard for a Sun Ray cameo in Iron Man 3. ;)

I am not sure if Oracle really understands this great product they bought.

They understand. We wouldn't be having this conversation if they didn't. I'd be too busy looking for a job.

This pricing model is more in line with what VMware is doing with esxi.
I think software is a bit different than food since it scales much
better. With software, lowering the entry barrier really works to sell
new products.
As far as I know VMware is doing ok too .... ;-)

This thinking is a bit of the problem. What hardware does VMware sell? What's the margin on software? (Hint, it's 1% more than 99%)

Hardware only has so many margin dollars to deal with. Rarely is it enough to pay for the staff that develops and supports it. Those are percentages too, so if the margin is x% on a 3 and the same x% on 3i, in actual dollars in the margin is more on a 3i, but it's less when it comes the cost to make and support the product. Put it this way, if a Sun Ray 3 and 3i both break, which one is more expensive to replace? If there's a bug in Esx or Esxi, there's zero difference because it's the same exact thing. All esxi is the datacenter version of the all that "limited edition" or "trial" software that comes preloaded on PC. It's worth doing esxi because one out of X customers buy esx.

Question is, where is vSpherei? Viewi? They aren't lowering the barrier to entry, they are lowering their sales costs to get an esx customer. If you weren't using Sun Ray and Oracle VDI in conjunction with esxi, you'd be being buying a View license and be looking at that Wyse S10 with the 60% first year maintenance cost. Esxi by itself is useless to you. It's a widget. Sun Ray and Oracle VDI are the real things that have lowered entry barriers and allowed you to enter the VDI marketplace.

This has parallels to "if the price was cheaper, they'd sell more Sun Rays" argument. Consider that there are 1.4 billion PCs out there today, 304 million of them are in our addressable markets. Less than 4% of those 304m are virtualized.

Now ask yourself if you were a manufacturer that dealt in building things like computers, would you tool up so you could get a percentage of that entire 1.4 billion or would you tool up to get a percentage of that percentage? It's specialized tooling and changes from project to project and you are building something you've never built before. You'd build the "PC". So when you build something like a Sun Ray, you aren't going to FoxConn who builds for Apple, Dell, and HP all of which are based off of reference mobo designs from Intel and AMD.

Building a PC is like assembling a piece of furniture from Ikea. You need a screwdriver and the ability to follow a set of instructions. Building a Sun Ray is more akin to a craftsman with a quality piece of wood and specialized wood working tools. You'll never build as many to get the same price as they particle board and plywood furniture manufacturers enjoy, but you build a quality product that lasts and has a loyal following.

This is one reason you see so PCs masquerading as thin clients. It's far more expensive and requires far more expertise to design something like a Sun Ray than it does a "cloud PC". The fact that the design of both the hardware and software has stood the test of time disposable technology speaks volumes to investment that Sun made, and that Oracle now makes in this product. To tie it all back together, yes, a 3i costs more to support because it costs more to make. Ask Toyota what it costs to support the Prius.
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