** Reply to note from SurvPC Discussion List <[EMAIL PROTECTED]> Mon, 29 Mar
1999 21:28:44 +0300
>
> What ISPs *have* to "support" is correct PPP, SMTP etc - well defined,
> public connectivity standards. These define even what a DNS is and how
> it's to be used - things like the refusal (or stupidity) of some
> Swedish ISP to inform a subscriber (was it Bernie or Lars-Einar who
> wrote about it?) are at least against business rules, if not outright
> illegal.
>
Neither Telia nor Tele2 refuse to inform about DNS, none of them are very good at
information though. SBBS
is the other extreme, you can not access their pages without being informed about the
DNS adress.
I have just found the paper I got from Tele2, when I had an account there, it contains
User-ID, password,
User-ID and password for email, pop-server, domainname, nameserver (DNS), newsserver
(NNTP) and
SMTP-server.
I also got a leaflet "FAQ", that contains more detailed information, especially about
various problems, that may
occur. Not only Windows95, but also Mac and Windows 3.x.
Other systems are not much in use, it can not be expected, that the supportdesks shall
know every detail
about every system. They also can not know about every piece of software, that there
is. The supportdesk
clerks are probably complaining about obstinate DOS-fans calling just to show off...
Per B.
************************************************************
The PHOTO&NATURIST page;
In English, auf deutsch, po polsku;
http://home1.2.sbbs.se/pbackman/
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