Hi Rod, thank you for your help so far. I tried going to the WE cotrol panel but there is no diagnostics item under the apps menu. What do you think? I have show advanced options checked under the help menu. Bernie
On 7/15/2019 11:15 AM, Rod Hutton via Talk wrote: > Hi Bernie, > > In the Window-Eyes control panel, in the Apps menu, you should find an option > called Diagnostics, which is a pull-down menu. > In that pull-down, there's an option called Microsoft Office. > In that menu, there are a number of options which may help diagnose and > repair the licence for your Office suite. > You must have a good licence in order for Office to run out of demo mode. > See if this helps. > > Good luck, > > Rod > > Sent from Outlook for Windows > > -----Original Message----- > From: Talk <[email protected]> On > Behalf Of Bernie Perella via Talk > Sent: July 15, 2019 10:37 AM > To: Rod Hutton via Talk <[email protected]> > Cc: Bernie Perella <[email protected]> > Subject: Re: Window eyes issue > > Hi, As I mentioned, I have a copy of Window-eyes for office 9.5.1.0. However, > trying to run that file gives the message that the certificate has been > revoked. I checked the certificate and found that indeed it has expired. > then I found another installation file for WE 9.2.0. I did run that file > after checking that its certificate had also expired but it did run and I got > WE 9.2 installed. Then used my we 9.5.4 upgrade file to get WE 9.5.4 > installed. However, I am still having the issue that WE runs only in demo > mode. Still looking for any suggestions for how to get WE into normal > operation. Thnks again to those who have responded. Bernie > > On 7/15/2019 9:11 AM, Rod Hutton via Talk wrote: >> Hi Loy and Bernie, >> >> Okay, silly me. I wasn't paying close attention, and so I overlooked the >> fact that we're talking about a Window-Eyes for Office installation problem, >> not retail. >> In that event, perhaps someone has a full installation file for Window-Eyes >> for Office 9.5.4. >> >> Good luck, >> >> Rod >> >> Sent from Outlook for Windows >> >> -----Original Message----- >> From: Talk <[email protected]> >> On Behalf Of Loy Green via Talk >> Sent: July 15, 2019 8:47 AM >> To: Window-Eyes Discussion List <[email protected]> >> Cc: Loy Green <[email protected]> >> Subject: Re: Window eyes issue >> >> On the retail version doing an emerengcy uninstall and reinstall would fix a >> lot of problems, not sure if it would be the same with a WE for office >> version. >> >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
