On Jun 17, 2010, at 8:27 PM, Anthony wrote: > On Thu, Jun 17, 2010 at 9:50 PM, SteveC <[email protected]> wrote: > > On Jun 17, 2010, at 7:45 PM, Anthony wrote: > > > OTRS? > > huh? > > Does anyone think it would be a good idea to set up OTRS for OSM? > > If your question was what OTRS is, http://lmgtfy.com/?q=otrs > > It's the system that Wikimedia uses for this sort of thing (providing prompt > responses to feedback issues utilizing a team of volunteers), and in my > experience they generally provide very quick responses. > > On Thu, Jun 17, 2010 at 9:55 PM, Ian Dees <[email protected]> wrote: > Do we really have the mapping capacity (in person-hours and server hardware) > to handle 300M people a day providing feedback? > > No, but there's no way 300 million people a day are going to provide > feedback. Additionally, I'd expect the company sending all that feedback at > us to provide some manpower, at least temporarily, to at least sort through > the feedback and issue responses to the simple ones.
But the problem is all that manpower and resources would be seen as a 'takeover'. Perhaps rightly. > On Thu, Jun 17, 2010 at 9:58 PM, SteveC <[email protected]> wrote: > lets say you were a very large firm and you wanted to scale OSM to that > level, how would you do it? > > Gradually. Yeah that's Fredericks point: we're already growing. I say: grow faster! Steve stevecoast.com _______________________________________________ talk mailing list [email protected] http://lists.openstreetmap.org/listinfo/talk

