On Fri, Jun 18, 2010 at 12:40 AM, SteveC <st...@asklater.com> wrote:

>
> On Jun 17, 2010, at 10:36 PM, Anthony wrote:
> > Anyway, if your point in this thread is just defending yourself against
> what you see as an attack from Frederick, feel free to ignore this.  But if
> you'd like some ideas on how to create a system to allow OSM users to easily
> "get feedback quickly from a real human being", I think you ought to look
> beyond Uservoice.
>
> I do!
>
> I do. I do. I do!
>
> I keep saying that. The point though is that uservoice, in about 5 minutes,
> would provide a _ton_ of feedback and engagement especially from novice
> users who will otherwise just go away.


As would OTRS.  Or even just an unmoderated,
anyone-can-post-without-being-subscribed mailing list staffed by some
faithful volunteers who could provide more friendly responses than
http://permalink.gmane.org/gmane.comp.gis.openstreetmap/50322 (which is not
to pick on Richard - his response was to an OSM regular and not a newbie -
the fact of the matter is that a newbie wouldn't have even found the list in
the first place).

See https://lists.wikimedia.org/mailman/listinfo/unblock-en-l
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