Saturday, November 20, 1999, 3:11:27 PM, Ali wrote:
> explanation of the findings and the implications etc. They expect it
> then and there. See what I'm getting at? I have to do that, explaining
> the same things, day in and day out.
I certainly do. In my 3 years of tech support at a small ISP I rarely had
a customer complain about me, I was considered the best tech on staff, got the
customer's problems resolved the fastest, was often sent out to customer's
homes and offices to fix problems they had incurred upon themselves. Only
once did a customer ever hear me blow up and that was because of a improperly
programmed mute button on a phone. 3 years, a couple hundred calls a day.
What I have described and what you have described, however, are two
different things. That is work, this is not.
--
Steve C. Lamb | I'm your priest, I'm your shrink, I'm your
ICQ: 5107343 | main connection to the switchboard of souls.
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