-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Miguel A. Urech [MAU] wrote: ... >> I agree with you on this.
MAU> Are you a human or just a computer trying to be nice to me? ;-) I understand your frustration. I also understand that staffing constraints/limitations prevent Ritlabs from giving stellar support. However, I can't help but think there's more than room for improvement. I guess they don't really see this aspect of software production etc. as being that terribly important and they need to be very careful with this position and come to think of it, can only afford such a position since their product is significantly ahead of the others in ways that will assure them a faithful user-base. I just had problems with my Dell laptop and was interestingly wondering which company to go for before buying the Dell, i.e., Gateway or Dell. I went Dell. My hard disk went bad and they sent an agent to my home in Jamaica and changed the drive (four days after the complaint). If it were Gateway, I'd get the drive changed but after shipping the drive to them. Dell won my loyalty based on service since I don't think the quality of either companies products are that different. Ritlabs isn't facing this sort of competition yet so they can afford to be lax, but I suggest that they watch out. I may sound negative here but it's because I love TB!, and think the developers deserve success for the innovative nature and bravely different qualities of their product. I don't wish for some other company to come along, incorporate the same features, and win out based on better support. I'm really happy about these lists and am glad to be a part of their running since this all helps the products support and general reception. - -- -=Allie C Martin=- List Moderator | TB! v1.60j | Windows XP Pro PGP/GPG Public Key: mailto:[EMAIL PROTECTED]?Subject=2B0717E2 _________________________________________________________________ -----BEGIN PGP SIGNATURE----- iD8DBQE81ujZV8nrYCsHF+IRAjciAJ4u2O5e2SJu6OoAM1ncf3ZNN/uyDgCfdL1u z9HV2561v55jC29kl7Zllw0= =rErm -----END PGP SIGNATURE----- ________________________________________________________ Current Ver: 1.60i FAQ : http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Bug Reports: https://bt.ritlabs.com
