On Tuesday, December 23, 2003 at 09:51 Edgar wrote: > Although the help here in this group is great, It should not need > to exist. There should be a good help system. Companies do not > have the time to read loads of mailing list to find out how the > e-mail client works.
I will probably never cease to be amazed by the apparently omnipresent expectation that all software must be either self evident or otherwise self explanatory. In most every profession where some kind of tool is used, it is accepted that initially people need to learn how to use the tool unless such use is trivial. Business e-mail is, in my opinion, not a trivial tool. Just like business correspondence is not a trivial tool in doing business. I've heard of secretaries who are required to follow a course in official Dutch correspondence which is an evening course of several hours per week for a duration of 39 weeks. So, can someone explain why it is that a company pays money to have a secretary learn correspondence, but expects that same secretary to be able to properly use e-mail without any instruction or guidance? Or is it just that nobody cares. -- Greetings, Maurice Using The Bat! v2.03.16 on Windows 2000 5.0 Build 2195 Service Pack 4 ________________________________________________ Current version is 2.02.3 CE | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
