Hello Maurice, On Tuesday, December 23, 2003, 9:35:46 PM, you wrote:
> Business e-mail is, in my opinion, not a trivial tool. Just like > business correspondence is not a trivial tool in doing business. I've > heard of secretaries who are required to follow a course in official > Dutch correspondence which is an evening course of several hours per > week for a duration of 39 weeks. > So, can someone explain why it is that a company pays money to have a > secretary learn correspondence, but expects that same secretary to be > able to properly use e-mail without any instruction or guidance? Or is > it just that nobody cares. I can not explain it and I'm wondering my self. Seems that e-mail and sometimes using company databases are seen as Software that every body know's and that "The firm" should not waste money on training or even a manual when starting with. In my case it was Lotus Notes. Just sending and receiving is not a big deal. But if you would like to know more about all it features and go deeper into how you can setup things (for a user), they mumble something about, "there should be a 10 minute guide book somewhere around here". In some companies it's not just the e-mail program that is handed to you this way, in some cases it's the ERP software ;-) with some minor comments on what buttons you should push. -- Cheers, Edgar Communicating with TB! v2.02 CE, Windows 2000 5.0.2195 If you pretend to be good, the world takes you very seriously. If you pretend to be bad, it doesn't. Such is the astounding stupidity of optimism. - Oscar Wilde To request my public key select this url: mailto:[EMAIL PROTECTED] \ / / \
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