I just tried to connect to the printer with both the \\server\share and the \\ipaddress\share, and no go. This is really confusing me. I was told that this happened after a Windows Update, but for the life of me I cannot figure out what happened to kill it. From what I have read online, there is no way to roll back a Windows Update.
William Upp Technology Coordinator Computer and Business Instructor Scott-Morgan School District #2 (Bluffs Schools) ________________________________________ From: tech-geeks-boun...@tech-geeks.org [tech-geeks-boun...@tech-geeks.org] On Behalf Of Bill Kampmeyer [bk...@shi85.org] Sent: Friday, September 24, 2010 8:40 AM To: Tech-Geeks Mailing List Subject: Re: [tech-geeks] Printer/Network Issues Try switching from UNC to IP. Replace \\server\share with \\192.168.0.1\share. BK On Fri, Sep 24, 2010 at 8:01 AM, Upp, William <w...@bluffs-school.com> wrote: > I had the local public library call me to help them with a printer problem. > They have a Ricoh MP C4000 printer/copier that is connected to their network. > They have Windows server 2003 as their server. They have Windows XP on > their workstations, and one Windows 7 machine. I was told that after a > recent update, all the Windows XP machines stopped printing. The Windows 7 > machine prints just fine. I have taken a look their server, and their > workstations, and I can see what the issue is, but I am lost as to how to fix > it. All the machines can see the server, but none of them can connect to it. > I have checked user accounts, permissions, etc, and all looks good. What > confuses me is how the Windows 7 machine works just fine and can print at > will, but nothing else will. > > If anyone has any thoughts or suggestions, I would appreciate it. > > > William Upp > Technology Coordinator > Computer and Business Instructor > Scott-Morgan School District #2 (Bluffs Schools) > | Subscription info at http://www.tech-geeks.org | > | Subscription info at http://www.tech-geeks.org | | Subscription info at http://www.tech-geeks.org |
