Is it just the printer share that they can't connect to or is it any share?
-----Original Message----- From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Upp, William Sent: Friday, September 24, 2010 1:36 PM To: Tech-Geeks Mailing List Subject: Re: [tech-geeks] Printer/Network Issues I just tried to connect to the printer with both the \\server\share and the \\ipaddress\share, and no go. This is really confusing me. I was told that this happened after a Windows Update, but for the life of me I cannot figure out what happened to kill it. From what I have read online, there is no way to roll back a Windows Update. William Upp Technology Coordinator Computer and Business Instructor Scott-Morgan School District #2 (Bluffs Schools) ________________________________________ From: tech-geeks-boun...@tech-geeks.org [tech-geeks-boun...@tech-geeks.org] On Behalf Of Bill Kampmeyer [bk...@shi85.org] Sent: Friday, September 24, 2010 8:40 AM To: Tech-Geeks Mailing List Subject: Re: [tech-geeks] Printer/Network Issues Try switching from UNC to IP. Replace \\server\share with \\192.168.0.1\share. BK On Fri, Sep 24, 2010 at 8:01 AM, Upp, William <w...@bluffs-school.com> wrote: > I had the local public library call me to help them with a printer problem. They have a Ricoh MP C4000 printer/copier that is connected to their network. They have Windows server 2003 as their server. They have Windows XP on their workstations, and one Windows 7 machine. I was told that after a recent update, all the Windows XP machines stopped printing. The Windows 7 machine prints just fine. I have taken a look their server, and their workstations, and I can see what the issue is, but I am lost as to how to fix it. All the machines can see the server, but none of them can connect to it. I have checked user accounts, permissions, etc, and all looks good. What confuses me is how the Windows 7 machine works just fine and can print at will, but nothing else will. > > If anyone has any thoughts or suggestions, I would appreciate it. > > > William Upp > Technology Coordinator > Computer and Business Instructor > Scott-Morgan School District #2 (Bluffs Schools) > | Subscription info at http://www.tech-geeks.org | > | Subscription info at http://www.tech-geeks.org | | Subscription info at http://www.tech-geeks.org | NOTICE OF CONFIDENTIALITY The information in this email, including attachments, may be confidential and/or privileged. This email is intended to be reviewed only by the individual or organization named as addressee. If you are not the intended recipient, consider yourself notified that any disclosure, copying, distribution, use, or reliance on this transmission is STRICTLY PROHIBITED. Please destroy all copies and formats of this message including attachments. Note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Rockford Gastroenterology Associates, Ltd. | Subscription info at http://www.tech-geeks.org |
