Mike, No we haven't switch different model of a phone that had a night button on it. Also this issue only really seems to happen on the weekends cause during the week it will work correctly without any issues but once it hits the end of day friday at 5:30 it rolls over to the night time message but come Saturday it doesn't leave the night message on.
On Thu, Oct 21, 2010 at 11:53 AM, Michael Dunlap <mdun...@heart.net> wrote: > Mark, > > > > Just a thought here. Did someone change out the phone that you had the > night button on it about 4 months ago to a different model? > > > > *Mike Dunlap - Customer Advocate* > > *[image: cid:image001.jpg@01CB63C6.1BF81A30]*** > > *3105 N. Main St. * > > *East Peoria, IL 61611* > > * * > > *P: 309-427-7258* > > *F: 309-427-7358* > > *E: mdun...@heart.net* > > * * > > > > *From:* tech-geeks-boun...@tech-geeks.org [mailto: > tech-geeks-boun...@tech-geeks.org] *On Behalf Of *The Library Store, Inc > *Sent:* Thursday, October 21, 2010 9:47 AM > *To:* tech-geeks@tech-geeks.org > *Subject:* [tech-geeks] Question about Nortel Phone System > > > > I just wanted to post this to the tech-geeks mail list and see if anyone > has done anything with a Nortel Phone System. We are having a issue where > we try to setup so that when we are closed or working during the later hours > of the night or weekends that it will play a recorded voice message stating > our hours of operation and that they should call back during that time. It > was working til about 4 months ago when something got changed and we don't > know what got changed but now it won't play the hours of operation message > on the weekends and tells the caller to hold on the line for the next > available agent when there is no one here. Does anyone have any ideas what > might be causing this or know of a dummies guide to the nortel phone > systems? Appreciate all the help we can get thanks in advance. > > Mark Zuercher > > PC Technician > > The Library Store, Inc > > 301 E. South St > > Tremont, IL 61568 > > Phone: (309)-925-7592 > > > > | Subscription info at http://www.tech-geeks.org | >
| Subscription info at http://www.tech-geeks.org |
