Well. We shall see what happens with Samsung! What the hell are you doin? Not a damned thing!
Mark Wentowski Perry Hill Electronics 3836 Harrison Rd. Montgomery AL 36109 phone: (334)279-5622 fax: (334)273-9050 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Eugene Spooner Sent: Saturday, April 03, 2004 10:23 PM To: ELECTRONICS PROFESSIONALS LIST Subject: Re: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101 27B800, no video..(was vertical problem) Yup ! Sure do ! Like yours about Samsung putting it in writing ! Been hearing so much 'nice things' about them. BTW , took in two sets today ( $80 deposit ) , Cust picked up repaired set ( $111.00 ) , another picked up no fix ( refunded $20 ) , another wanted his repaired regardless because "it fits" ( $154 ) , got OK on a MINIMUM of $600 on a Pioneer , discussed two 19" sets to owners and one VCR and a 13" TVCR. Finished a 27" Sony tuner resolder ( $130 ) and a 31" Sanyo ( $130 ). Brought up a Customer to speed over wanting a service call on a 27" Sanyo TV. Talked to a repeat offender that pulled out the antenna inputs to two TVs and may bring them in. Three more others I can't remember. Gee , wish I had a day like this every day !!! Best: Eugene Mark Wentowski wrote: > > You have a "bad attitude" Eugene. No doubt about it. > > Mark Wentowski > Perry Hill Electronics > 3836 Harrison Rd. > Montgomery AL 36109 > phone: (334)279-5622 > fax: (334)273-9050 > [EMAIL PROTECTED] > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Eugene Spooner > Sent: Saturday, April 03, 2004 8:53 PM > To: ELECTRONICS PROFESSIONALS LIST > Subject: Re: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101 > 27B800, no video..(was vertical problem) > > It is getting better all the time. I talk to them and they > are going to know what they are in for and they appreciate > that "Up Front" presentation. Those that had illusions have > been brought up to speed and they appreciate that too. For > those that say "Why so much ?" , I use chassis pieces ( > examples ) lying around here and show them what is involved > which satisfies a lot of them and most ( not all ) leaves it > and the loot ! I used to keep a bare VCR deck to 'show' what > is involved when the VCRs was a going deal. The more they > "Question me" , the more I feel better as this is a real > cash deal for real. I actually get nervous if they do not > "Question me" ! Those that did not leave it first time > around do , very often , come back with the item more suited > for a practical repair. I do not tell them to "Scram" , I > explain why all the time. > Best: Eugene > > Mark Wentowski wrote: > > > > My customer's who get the coupons have already "proven" themselves by > > leaving an estimate fee on another unit. These are the people we want to > > come back and use our services. > > > > As I said. I think it was a great idea! It's the best of both worlds. It's > > not a completely free estimate but at the same time it has value to the > > customer and shows them that we appreciate their business. > > > > Heck Eugene, If I were a customer I wouldn't bring anything to you if you > > behave towards your customers as you behave on these lists. > > > > Mark Wentowski > > Perry Hill Electronics > > 3836 Harrison Rd. > > Montgomery AL 36109 > > phone: (334)279-5622 > > fax: (334)273-9050 > > [EMAIL PROTECTED] > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Behalf Of Eugene Spooner > > Sent: Saturday, April 03, 2004 3:59 PM > > To: ELECTRONICS PROFESSIONALS LIST > > Subject: Re: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101 > > 27B800, no video..(was vertical problem) > > > > It is kinda like you say "Reasonable Expectations". The > > set that gets past my door HAS got to have a deposit or it's > > no deal at all and goes back out PDQ. > > For me here and don't know what it is in your area ; it is > > a "Legal" problem that when it is and legally got rid of it > > requires either one of two things - Certified Mail for one > > and wait 6 months is the other. So , if I am going to be > > bound by that - I WANT SOME LOOT for it all. If I get rid of > > it wrongfully ; I may end up paying $100.00 ( Law specifies > > minimum value is $100.00 regardless ) for it plus Court > > Costs ( $55.00 ) and I am not about to do $155.00 on a set > > that won't bring me over $50 profits after all is said and > > done. > > Effectively for DV sets ; I charge a $20.00 estimate fee > > for looking at it. I get $40.00 up front and if they do not > > come back for the 'refund' of $20.00 ; I use it up to pay > > for the Certified mail and disposal charges. Have started > > doing this as to kill Two Birds with one stone. I use the > > same Certified Mail to give notice of storage charges of > > $2.00 per day beginning the Day after the mailing of this > > Certified Mail. This came about because of a Peer of mine > > had bitterly complained about the Postal Service taking 3 > > MONTHS to deliver a certified mail on a Wide Screen. If he > > had that 'storage charges' in the mailing ; would have > > collected an additional $180.00 plus the repair bill of > > $330.00 on a set that he can sell for $600-$700 easy enough. > > Then the Owner can talk to the Postal Service about that.. > > Owner came by and ... > > As for the "Free Estimate" ; guess I do that and it is > > while the Customer is here and I advise him what it might > > cost and if he wants more specifics or OK's the repair > > guesstimates ; I GET that deposit before I take one screw > > out ! This is 'filtering' at the front to get rid of > > cheapskates or they are 'not serious'. This has been the > > sorest point with me followed by "Long Time" to pick up. NLA > > is next. > > Best: Eugene > > > > Mark Wentowski wrote: > > > > > > Hi Leroy and Jeff. I couldn't agree more. But in our market area and > > because > > > of our overhead we do charge estimate fees but recently we've printed up > > > some "free estimate" coupons. When a customer returns to pick up an > > > unrepaired unit we give them a coupon. It is transferable so they can > > share > > > it with their family or friends. So far it has worked out well and > people > > > aren't as likely to think that they've been ripped off. > > > I thought it was a great idea. > > > > > > Mark Wentowski > > > Perry Hill Electronics > > > 3836 Harrison Rd. > > > Montgomery AL 36109 > > > phone: (334)279-5622 > > > fax: (334)273-9050 > > > [EMAIL PROTECTED] > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] Behalf Of Intrepid Video > > > Support > > > Sent: Saturday, April 03, 2004 12:50 PM > > > To: ELECTRONICS PROFESSIONALS LIST > > > Subject: Re: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101 > > > 27B800,no video..(was vertical problem) > > > > > > LeRoy, > > > More power to you. No one has any business telling you how to run your > > > business and it annoys me when > > > other techs tell you NOT to give free estimates, to charge more, etc... > > > Some of us have to use some creative selling techniques to bring in more > > > business. > > > I some times spend 15 minutes encouraging a customer to leave their set. > > > When you have nothing to > > > repair..you appreciate the ones that will leave their set and agree to a > > > reasonable repair bill. > > > > > > Jeff Dougherty > > > Intrepid Video TV/VCR > > > 263 S Front St > > > Steelton PA 17113 > > > fax...717-564-4952 > > > www.intrepid-video.com www.tech-repair.net > > > > > > ----- Original Message ----- > > > From: "LeRoy Westlund" <[EMAIL PROTECTED]> > > > To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> > > > Sent: Saturday, April 03, 2004 11:54 AM > > > Subject: [Techs] Re: Fixed..NAP HD2717C101 27B800,no video..(was > vertical > > > problem) > > > > > > Hi Mark, and fellow techs. > > > I just put FREE ESTIMATES back up on my outside sign,...and I don't want > > > anybody to give me any sh*t about it. I've tried it BOTH ways, and I > don't > > > want to drive anymore of my customers to Wal-Mart any sooner then I have > > to. > > > A FREE estimate is just THAT,...if they want a more precise > > > diagnosis,...then they will still have to pay $1 per inch for the size > of > > > the screen. $20 for 19", $25 for 25-27", and $35 for 32-40". $50-100 for > > > PTVs. > > > I will also require the remote control to be brought in, to qualify for > > the > > > FREE estimate. > > > Cause I plan to repair, and sell them as used sets, and nobody wants to > > buy > > > a used TV with out a remote control. I plan to sell them for 1/2 the > price > > > that Wal-Mart charges for a new one. After all, the junk they sell is > not > > > any better then a good used TV, that has been reconditioned properly. Of > > > course,...that has to be part of my sales pitch. > > > I will have to convence them of that. > > > In cases where the set is obviously a junker, I won't even accept it to > > > start with. I will give them an unreasonably high estimate, to > discourage > > > them from even leaving it at my facility. My plan is to get some of the > > > BEST, repairable sets, before they junk them to buy new. I am certain > that > > > there are TOO many 25-35 inch sets, that are being junked, that could be > > > fixed and sold at a profet. I am doing this because I am desperate. If > I > > > had many customers like the good ole days,...I would be more picky, but, > > > things are getting scary around here. Dead, dead,...and more dead each > day > > > that passes. Hope things are better for you guys in your resective > areas. > > > You might say,...that I am making a final stab at it. Beat Wally World > at > > > their own game, and undercut them by 50%. HO, ho,.HA, ha, HE, he,..... > > > ;-) > > > > > > LLW > > > > > > LeRoy Westlund > > > Westlund TV & Electronics > > > 97 North Main "Where there's a will,... > > > Centerfield, UT 84622-0087 There's always a way." > > > Ph./Fax 435-528-3822 > > > mailto:[EMAIL PROTECTED] > > > > > > -----Original Message----- > > > From: Mark Wentowski <[EMAIL PROTECTED]> > > > To: ELECTRONICS PROFESSIONALS LIST <[EMAIL PROTECTED]> > > > Date: Friday, April 02, 2004 11:57 PM > > > Subject: RE: [Techs] Fixed..NAP HD2717C101 27B800,no video..(was > > > verticalprblm) > > > > > > >Jeff's a damned good tech Leroy. Nobody ever doubted that. > > > > > > > >What's going on in Utah. Fun fun fun > > > > > > > >Mark Wentowski > > > >Perry Hill Electronics > > > >3836 Harrison Rd. > > > >Montgomery AL 36109 > > > >phone: (334)279-5622 > > > >fax: (334)273-9050 > > > >[EMAIL PROTECTED] > > > > > > > >-----Original Message----- > > > >From: [EMAIL PROTECTED] > > > >[mailto:[EMAIL PROTECTED] Behalf Of LeRoy Westlund > > > >Sent: Saturday, April 03, 2004 12:21 AM > > > >To: ELECTRONICS PROFESSIONALS LIST > > > >Subject: Re: [Techs] Fixed..NAP HD2717C101 27B800,no video..(was > > > >verticalprblm) > > > > > > > > > > > >Well,....I'll be damned ! > > > >I wish I hadn't thrown mine away already. > > > >Jeff,...you are a better tech then me. > > > >Congradulations. > > > >;-( > > > > > > > >LLW > > > > > > > >LeRoy Westlund > > > >Westlund TV & Electronics > > > >97 North Main "Where there's a will,... > > > >Centerfield, UT 84622-0087 There's always a way." > > > >Ph./Fax 435-528-3822 > > > >mailto:[EMAIL PROTECTED] > > > > > > > >-----Original Message----- > > > >From: Doug Keller <[EMAIL PROTECTED]> > > > >To: ELECTRONICS PROFESSIONALS LIST <[EMAIL PROTECTED]> > > > >Date: Friday, April 02, 2004 11:11 AM > > > >Subject: Re: [Techs] Fixed..NAP HD2717C101 27B800, no video..(was > > > >verticalprblm) > > > > > > > > > > > >>Don't applaud,..........throw money!!! > > > >> > > > >>Doug Keller > > > >>Wis-Kel Electronics > > > >>101 Freeland Ave. > > > >>Terra Alta, WV > > > >>USA 26764 > > > >>[EMAIL PROTECTED] > > > >>[EMAIL PROTECTED] > > > >>http://www.tech-assist.org > > > >>"Learn from the mistakes of others, because you > > > >>won't live long enough to make them all yourself" > > > >> > > > >> > > > >> > > > >> > > > >> > > > >>Intrepid Video Support wrote: > > > >> > > > >>>Persistence pays off again... > > > >>>After spending a lot of time in the vertical section, I came to the > > > >conclusion my final fault was not in > > > >>>this circuit. It was confusing since removing the vertical connector > > for > > > >the yoke, I got a horizontal > > > >>>line.. > > > >>>In my checks of IC271, I found my voltage low on pin 18(s/b 5.1v). > > > Lifting > > > >the pin and the voltage came > > > >>>up. > > > >>>On connector J251, I had 1K ohms resistance pin 5 to ground, > unsoldered > > > >and isolated problem to CRT board > > > >>>as other techs had suggested. I thought I ruled the CRT board out as > > > shows > > > >video on the scope on each IC > > > >>>and injected video and the screen lit up. > > > >>>Tracing the path back I found the final two video out IC's(that I did > > not > > > >replace in the beginning) > > > >>>actually had pins 5 shorted to ground, lifted to confirm that pins > 4,5 > > > >were shorted. > > > >>>Replaced IC's and screen lit up, though decreased vertical...I put > the > > > >original EEPROM back in set and > > > >>>picture was perfect. > > > >>>I appreciate everyone that sent schematics and offered their help. I > > > >couldn't have completed this task > > > >>>without the help from this list.. > > > >>>Thank you. > > > >>> > > > >>>Jeff Dougherty > > > >>>Intrepid Video TV/VCR > > > >>>263 S Front St > > > >>>Steelton PA 17113 > > > >>>fax...717-564-4952 > > > >>>www.intrepid-video.com www.tech-repair.net > > > >>> > > > >>>----- Original Message ----- > > > >>>From: "Intrepid Video Support" <[EMAIL PROTECTED]> > > > >>>To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> > > > >>>Sent: Wednesday, March 31, 2004 1:04 PM > > > >>>Subject: [Techs] 2nd REQ... TA...NAP HD2717C101 27B800,no video..(was > > > >vertical prblm) > > > >>> > > > >>> > > > >>>Going with a fresh post on this one. I still can't find the problem. > > > >>>First thing, I found the resistors and diodes for the 13 (-/+) lines > > bad, > > > >replaced those and shorted > > > >>>vertical IC. > > > >>>Then, I had raster that was red with retrace, found the RED video IC > > bad > > > >on CRT board. Also, R50 > > > >>>open..replaced, then back to no video. > > > >>>I've tried three more vertical out IC's all OEM and NTE, still no > > video. > > > >With the NTE in, I get some video > > > >>>very top of screen about 1/4 inch across. > > > >>>On IC271, 46/47, voltages were about a volt low and wave forms were > low > > > >p-p, replaced IC..no fix. > > > >>>Wave forms in/out of SAW filter are OK. > > > >>>On pin 1 over vertical yoke, which comes from pin 5 of vertical wave > > form > > > >shows about 50 vpp, very high. > > > >>>Pin 6,7 of vertical show low pp voltage. > > > >>>I've went over and over my traces solder, replace the resistors and > > diode > > > > > > >with OEM numbers, went over the > > > >>>CRT board again. > > > >>>If I remove the vertical plug, I do get a horizontal line and the > power > > > >LED flashes. I checked the yoke > > > >>>and it is about 1 ohm off from one on another set. > > > >>>I have the schematic of this section, but am not sure what is causing > > > >these wave forms to vary. > > > >>>I put in another Philips IC and the wave forms are even farther off. > > > >>>Any other ideas before I scrap this set...I've done many of these B8 > > for > > > >the same problem and have never > > > >>>had this type of trouble, > > > >>>Thank you. > > > >>> > > > >>>Jeff Dougherty > > > >>> > > > >>> > > > >>>_______________________________________________ > > > >>>Tech Repair CD...order your just $49.00 plus shipping...One year of > > > >updates free. > > > >>>www.intrepid-video.com www.tech-repair.net > > > >>>Techs mailing list > > > >>>[EMAIL PROTECTED] > > > >>>http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > >>> > > > >>> > > > >>> > > > >>> > > > >>> > > > >> > > > >>_______________________________________________ > > > >>Tech Repair CD...order your just $49.00 plus shipping...One year of > > > updates > > > >free. > > > >>www.intrepid-video.com www.tech-repair.net > > > >>Techs mailing list > > > >>[EMAIL PROTECTED] > > > >>http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > >> > > > > > > > > > > > >_______________________________________________ > > > >Tech Repair CD...order your just $49.00 plus shipping...One year of > > updates > > > >free. > > > >www.intrepid-video.com www.tech-repair.net > > > >Techs mailing list > > > >[EMAIL PROTECTED] > > > >http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > > > > > > > > > > > > > >_______________________________________________ > > > >Tech Repair CD...order your just $49.00 plus shipping...One year of > > updates > > > free. > > > >www.intrepid-video.com www.tech-repair.net > > > >Techs mailing list > > > >[EMAIL PROTECTED] > > > >http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > > > > > > > > _______________________________________________ > > > Tech Repair CD...order your just $49.00 plus shipping...One year of > > updates > > > free. > > > www.intrepid-video.com www.tech-repair.net > > > Techs mailing list > > > [EMAIL PROTECTED] > > > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > > > > _______________________________________________ > > > Tech Repair CD...order your just $49.00 plus shipping...One year of > > updates > > > free. > > > www.intrepid-video.com www.tech-repair.net > > > Techs mailing list > > > [EMAIL PROTECTED] > > > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > > > > _______________________________________________ > > > Tech Repair CD...order your just $49.00 plus shipping...One year of > > updates free. > > > www.intrepid-video.com www.tech-repair.net > > > Techs mailing list > > > [EMAIL PROTECTED] > > > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > > -- > > Head Witch Doctor and Chief Bottle Washer > > Eugene Spooner , CET , AAS , NP > > Eugene's Carry-In TV > > 1417 Eastway Drive > > Charlotte , NC 28205 > > mailto:[EMAIL PROTECTED] > > > > _______________________________________________ > > Tech Repair CD...order your just $49.00 plus shipping...One year of > updates > > free. > > www.intrepid-video.com www.tech-repair.net > > Techs mailing list > > [EMAIL PROTECTED] > > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > > _______________________________________________ > > Tech Repair CD...order your just $49.00 plus shipping...One year of > updates free. > > www.intrepid-video.com www.tech-repair.net > > Techs mailing list > > [EMAIL PROTECTED] > > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > -- > Head Witch Doctor and Chief Bottle Washer > Eugene Spooner , CET , AAS , NP > Eugene's Carry-In TV > 1417 Eastway Drive > Charlotte , NC 28205 > mailto:[EMAIL PROTECTED] > > _______________________________________________ > Tech Repair CD...order your just $49.00 plus shipping...One year of updates > free. > www.intrepid-video.com www.tech-repair.net > Techs mailing list > [EMAIL PROTECTED] > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > _______________________________________________ > Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. > www.intrepid-video.com www.tech-repair.net > Techs mailing list > [EMAIL PROTECTED] > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com -- Head Witch Doctor and Chief Bottle Washer Eugene Spooner , CET , AAS , NP Eugene's Carry-In TV 1417 Eastway Drive Charlotte , NC 28205 mailto:[EMAIL PROTECTED] _______________________________________________ Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. www.intrepid-video.com www.tech-repair.net Techs mailing list [EMAIL PROTECTED] http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com _______________________________________________ Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. www.intrepid-video.com www.tech-repair.net Techs mailing list [EMAIL PROTECTED] http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
