Unwinding like mad and surfing the 'net.
Best: Eugene

Mark Wentowski wrote:
> 
> Well. We shall see what happens with Samsung! What the hell are you doin?
> Not a damned thing!
> 
> Mark Wentowski
> Perry Hill Electronics
> 3836 Harrison Rd.
> Montgomery AL 36109
> phone: (334)279-5622
> fax:   (334)273-9050
> [EMAIL PROTECTED]
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Eugene Spooner
> Sent: Saturday, April 03, 2004 10:23 PM
> To: ELECTRONICS PROFESSIONALS LIST
> Subject: Re: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101
> 27B800, no video..(was vertical problem)
> 
>   Yup ! Sure do ! Like yours about Samsung putting it in
> writing ! Been hearing so much 'nice things' about them.
>   BTW , took in two sets today ( $80 deposit ) , Cust picked
> up repaired set ( $111.00 ) , another picked up no fix (
> refunded $20 ) , another wanted his repaired regardless
> because "it fits" ( $154 ) , got OK on a MINIMUM of $600 on
> a Pioneer , discussed two 19" sets to owners and one VCR and
> a 13" TVCR. Finished a 27" Sony tuner resolder ( $130 ) and
> a 31" Sanyo ( $130 ). Brought up a Customer to speed over
> wanting a service call on a 27" Sanyo TV. Talked to a repeat
> offender that pulled out the antenna inputs to two TVs and
> may bring them in. Three more others I can't remember. Gee ,
> wish I had a day like this every day !!!
> Best: Eugene
> 
> Mark Wentowski wrote:
> >
> > You have a "bad attitude" Eugene. No doubt about it.
> >
> > Mark Wentowski
> > Perry Hill Electronics
> > 3836 Harrison Rd.
> > Montgomery AL 36109
> > phone: (334)279-5622
> > fax:   (334)273-9050
> > [EMAIL PROTECTED]
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] Behalf Of Eugene Spooner
> > Sent: Saturday, April 03, 2004 8:53 PM
> > To: ELECTRONICS PROFESSIONALS LIST
> > Subject: Re: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101
> > 27B800, no video..(was vertical problem)
> >
> >   It is getting better all the time. I talk to them and they
> > are going to know what they are in for and they appreciate
> > that "Up Front" presentation. Those that had illusions have
> > been brought up to speed and they appreciate that too. For
> > those that say "Why so much ?" , I use chassis pieces (
> > examples ) lying around here and show them what is involved
> > which satisfies a lot of them and most ( not all ) leaves it
> > and the loot ! I used to keep a bare VCR deck to 'show' what
> > is involved when the VCRs was a going deal. The more they
> > "Question me" , the more I feel better as this is a real
> > cash deal for real. I actually get nervous if they do not
> > "Question me" ! Those that did not leave it first time
> > around do , very often , come back with the item more suited
> > for a practical repair. I do not tell them to "Scram" , I
> > explain why all the time.
> > Best: Eugene
> >
> > Mark Wentowski wrote:
> > >
> > > My customer's who get the coupons have already "proven" themselves by
> > > leaving an estimate fee on another unit. These are the people we want to
> > > come back and use our services.
> > >
> > > As I said. I think it was a great idea! It's the best of both worlds.
> It's
> > > not a completely free estimate but at the same time it has value to the
> > > customer and shows them that we appreciate their business.
> > >
> > > Heck Eugene, If I were a customer I wouldn't bring anything to you if
> you
> > > behave towards your customers as you behave on these lists.
> > >
> > > Mark Wentowski
> > > Perry Hill Electronics
> > > 3836 Harrison Rd.
> > > Montgomery AL 36109
> > > phone: (334)279-5622
> > > fax:   (334)273-9050
> > > [EMAIL PROTECTED]
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] Behalf Of Eugene Spooner
> > > Sent: Saturday, April 03, 2004 3:59 PM
> > > To: ELECTRONICS PROFESSIONALS LIST
> > > Subject: Re: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101
> > > 27B800, no video..(was vertical problem)
> > >
> > >   It is kinda like you say "Reasonable Expectations". The
> > > set that gets past my door HAS got to have a deposit or it's
> > > no deal at all and goes back out PDQ.
> > >   For me here and don't know what it is in your area ; it is
> > > a "Legal" problem that when it is and legally got rid of it
> > > requires either one of two things - Certified Mail for one
> > > and wait 6 months is the other. So , if I am going to be
> > > bound by that - I WANT SOME LOOT for it all. If I get rid of
> > > it wrongfully ; I may end up paying $100.00 ( Law specifies
> > > minimum value is $100.00 regardless ) for it plus Court
> > > Costs ( $55.00 ) and I am not about to do $155.00 on a set
> > > that won't bring me over $50 profits after all is said and
> > > done.
> > >   Effectively for DV sets ; I charge a $20.00 estimate fee
> > > for looking at it. I get $40.00 up front and if they do not
> > > come back for the 'refund' of $20.00 ; I use it up to pay
> > > for the Certified mail and disposal charges. Have started
> > > doing this as to kill Two Birds with one stone. I use the
> > > same Certified Mail to give notice of storage charges of
> > > $2.00 per day beginning the Day after the mailing of this
> > > Certified Mail. This came about because of a Peer of mine
> > > had bitterly complained about the Postal Service taking 3
> > > MONTHS to deliver a certified mail on a Wide Screen. If he
> > > had that 'storage charges' in the mailing ; would have
> > > collected an additional $180.00 plus the repair bill of
> > > $330.00 on a set that he can sell for $600-$700 easy enough.
> > > Then the Owner can talk to the Postal Service about that..
> > > Owner came by and ...
> > >   As for the "Free Estimate" ; guess I do that and it is
> > > while the Customer is here and I advise him what it might
> > > cost and if he wants more specifics or OK's the repair
> > > guesstimates ; I GET that deposit before I take one screw
> > > out ! This is 'filtering' at the front to get rid of
> > > cheapskates or they are 'not serious'. This has been the
> > > sorest point with me followed by "Long Time" to pick up. NLA
> > > is next.
> > > Best: Eugene
> > >
> > > Mark Wentowski wrote:
> > > >
> > > > Hi Leroy and Jeff. I couldn't agree more. But in our market area and
> > > because
> > > > of our overhead we do charge estimate fees but recently we've printed
> up
> > > > some "free estimate" coupons. When a customer returns to pick up an
> > > > unrepaired unit we give them a coupon. It is transferable so they can
> > > share
> > > > it with their family or friends. So far it has worked out well and
> > people
> > > > aren't as likely to think that they've been ripped off.
> > > > I thought it was a great idea.
> > > >
> > > > Mark Wentowski
> > > > Perry Hill Electronics
> > > > 3836 Harrison Rd.
> > > > Montgomery AL 36109
> > > > phone: (334)279-5622
> > > > fax:   (334)273-9050
> > > > [EMAIL PROTECTED]
> > > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED] Behalf Of Intrepid Video
> > > > Support
> > > > Sent: Saturday, April 03, 2004 12:50 PM
> > > > To: ELECTRONICS PROFESSIONALS LIST
> > > > Subject: Re: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101
> > > > 27B800,no video..(was vertical problem)
> > > >
> > > > LeRoy,
> > > > More power to you. No one has any business telling you how to run your
> > > > business and it annoys me when
> > > > other techs tell you NOT to give free estimates, to charge more,
> etc...
> > > > Some of us have to use some creative selling techniques to bring in
> more
> > > > business.
> > > > I some times spend 15 minutes encouraging a customer to leave their
> set.
> > > > When you have nothing to
> > > > repair..you appreciate the ones that will leave their set and agree to
> a
> > > > reasonable repair bill.
> > > >
> > > > Jeff Dougherty
> > > > Intrepid Video TV/VCR
> > > > 263 S Front St
> > > > Steelton PA 17113
> > > > fax...717-564-4952
> > > > www.intrepid-video.com www.tech-repair.net
> > > >
> > > > ----- Original Message -----
> > > > From: "LeRoy Westlund" <[EMAIL PROTECTED]>
> > > > To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]>
> > > > Sent: Saturday, April 03, 2004 11:54 AM
> > > > Subject: [Techs] Re: Fixed..NAP HD2717C101 27B800,no video..(was
> > vertical
> > > > problem)
> > > >
> > > > Hi Mark, and fellow techs.
> > > > I just put FREE ESTIMATES back up on my outside sign,...and I don't
> want
> > > > anybody to give me any sh*t about it. I've tried it BOTH ways, and I
> > don't
> > > > want to drive anymore of my customers to Wal-Mart any sooner then I
> have
> > > to.
> > > > A FREE estimate is just THAT,...if they want a more precise
> > > > diagnosis,...then they will still have to pay $1 per inch for the size
> > of
> > > > the screen. $20 for 19", $25 for 25-27", and $35 for 32-40". $50-100
> for
> > > > PTVs.
> > > > I will also require the remote control to be brought in, to qualify
> for
> > > the
> > > > FREE estimate.
> > > > Cause I plan to repair, and sell them as used sets, and nobody wants
> to
> > > buy
> > > > a used TV with out a remote control. I plan to sell them for 1/2 the
> > price
> > > > that Wal-Mart charges for a new one. After all, the junk they sell is
> > not
> > > > any better then a good used TV, that has been reconditioned properly.
> Of
> > > > course,...that has to be part of my sales pitch.
> > > > I will have to convence them of that.
> > > > In cases where the set is obviously a junker, I won't even accept it
> to
> > > > start with. I will give them an unreasonably high estimate, to
> > discourage
> > > > them from even leaving it at my facility. My plan is to get some of
> the
> > > > BEST, repairable sets, before they junk them to buy new. I am certain
> > that
> > > > there are TOO many 25-35 inch sets, that are being junked, that could
> be
> > > > fixed and sold at a profet. I am doing  this because I am desperate.
> If
> > I
> > > > had many customers like the good ole days,...I would be more picky,
> but,
> > > > things are getting scary around here. Dead, dead,...and more dead each
> > day
> > > > that passes. Hope things are better for you guys in your resective
> > areas.
> > > > You might say,...that I am making a final stab at it. Beat Wally World
> > at
> > > > their own game, and undercut them by 50%. HO, ho,.HA, ha, HE, he,.....
> > > > ;-)
> > > >
> > > > LLW
> > > >
> > > > LeRoy Westlund
> > > > Westlund TV & Electronics
> > > > 97 North Main                                "Where there's a will,...
> > > > Centerfield, UT 84622-0087           There's always a way."
> > > > Ph./Fax  435-528-3822
> > > > mailto:[EMAIL PROTECTED]
> > > >
> > > > -----Original Message-----
> > > > From: Mark Wentowski <[EMAIL PROTECTED]>
> > > > To: ELECTRONICS PROFESSIONALS LIST <[EMAIL PROTECTED]>
> > > > Date: Friday, April 02, 2004 11:57 PM
> > > > Subject: RE: [Techs] Fixed..NAP HD2717C101 27B800,no video..(was
> > > > verticalprblm)
> > > >
> > > > >Jeff's a damned good tech Leroy. Nobody ever doubted that.
> > > > >
> > > > >What's going on in Utah. Fun fun fun
> > > > >
> > > > >Mark Wentowski
> > > > >Perry Hill Electronics
> > > > >3836 Harrison Rd.
> > > > >Montgomery AL 36109
> > > > >phone: (334)279-5622
> > > > >fax:   (334)273-9050
> > > > >[EMAIL PROTECTED]
> > > > >
> > > > >-----Original Message-----
> > > > >From: [EMAIL PROTECTED]
> > > > >[mailto:[EMAIL PROTECTED] Behalf Of LeRoy Westlund
> > > > >Sent: Saturday, April 03, 2004 12:21 AM
> > > > >To: ELECTRONICS PROFESSIONALS LIST
> > > > >Subject: Re: [Techs] Fixed..NAP HD2717C101 27B800,no video..(was
> > > > >verticalprblm)
> > > > >
> > > > >
> > > > >Well,....I'll be damned !
> > > > >I wish I hadn't thrown mine away already.
> > > > >Jeff,...you are a better tech then me.
> > > > >Congradulations.
> > > > >;-(
> > > > >
> > > > >LLW
> > > > >
> > > > >LeRoy Westlund
> > > > >Westlund TV & Electronics
> > > > >97 North Main                                "Where there's a
> will,...
> > > > >Centerfield, UT 84622-0087           There's always a way."
> > > > >Ph./Fax  435-528-3822
> > > > >mailto:[EMAIL PROTECTED]
> > > > >
> > > > >-----Original Message-----
> > > > >From: Doug Keller <[EMAIL PROTECTED]>
> > > > >To: ELECTRONICS PROFESSIONALS LIST <[EMAIL PROTECTED]>
> > > > >Date: Friday, April 02, 2004 11:11 AM
> > > > >Subject: Re: [Techs] Fixed..NAP HD2717C101 27B800, no video..(was
> > > > >verticalprblm)
> > > > >
> > > > >
> > > > >>Don't applaud,..........throw money!!!
> > > > >>
> > > > >>Doug Keller
> > > > >>Wis-Kel Electronics
> > > > >>101 Freeland Ave.
> > > > >>Terra Alta, WV
> > > > >>USA        26764
> > > > >>[EMAIL PROTECTED]
> > > > >>[EMAIL PROTECTED]
> > > > >>http://www.tech-assist.org
> > > > >>"Learn from the mistakes of others, because you
> > > > >>won't live long enough to make them all yourself"
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>Intrepid Video Support wrote:
> > > > >>
> > > > >>>Persistence pays off again...
> > > > >>>After spending a lot of time in the vertical section, I came to the
> > > > >conclusion my final fault was not in
> > > > >>>this circuit. It was confusing since removing the vertical
> connector
> > > for
> > > > >the yoke, I got a horizontal
> > > > >>>line..
> > > > >>>In my checks of IC271, I found my voltage low on pin 18(s/b 5.1v).
> > > > Lifting
> > > > >the pin and the voltage came
> > > > >>>up.
> > > > >>>On connector J251, I had 1K ohms resistance pin 5 to ground,
> > unsoldered
> > > > >and isolated problem to CRT board
> > > > >>>as other techs had suggested. I thought I ruled the CRT board out
> as
> > > > shows
> > > > >video on the scope on each IC
> > > > >>>and injected video and the screen lit up.
> > > > >>>Tracing the path back I found the final two video out IC's(that I
> did
> > > not
> > > > >replace in the beginning)
> > > > >>>actually had pins 5 shorted to ground, lifted to confirm that pins
> > 4,5
> > > > >were shorted.
> > > > >>>Replaced IC's and screen lit up, though decreased vertical...I put
> > the
> > > > >original EEPROM back in set and
> > > > >>>picture was perfect.
> > > > >>>I appreciate everyone that sent schematics and offered their help.
> I
> > > > >couldn't have completed this task
> > > > >>>without the help from this list..
> > > > >>>Thank you.
> > > > >>>
> > > > >>>Jeff Dougherty
> > > > >>>Intrepid Video TV/VCR
> > > > >>>263 S Front St
> > > > >>>Steelton PA 17113
> > > > >>>fax...717-564-4952
> > > > >>>www.intrepid-video.com www.tech-repair.net
> > > > >>>
> > > > >>>----- Original Message -----
> > > > >>>From: "Intrepid Video Support" <[EMAIL PROTECTED]>
> > > > >>>To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]>
> > > > >>>Sent: Wednesday, March 31, 2004 1:04 PM
> > > > >>>Subject: [Techs] 2nd REQ... TA...NAP HD2717C101 27B800,no
> video..(was
> > > > >vertical prblm)
> > > > >>>
> > > > >>>
> > > > >>>Going with a fresh post on this one. I still can't find the
> problem.
> > > > >>>First thing, I found the resistors and diodes for the 13 (-/+)
> lines
> > > bad,
> > > > >replaced those and shorted
> > > > >>>vertical IC.
> > > > >>>Then, I had raster that was red with retrace, found the RED video
> IC
> > > bad
> > > > >on CRT board. Also, R50
> > > > >>>open..replaced, then back to no video.
> > > > >>>I've tried three more vertical out IC's all OEM and NTE, still no
> > > video.
> > > > >With the NTE in, I get some video
> > > > >>>very top of screen about 1/4 inch across.
> > > > >>>On IC271, 46/47, voltages were about a volt low and wave forms were
> > low
> > > > >p-p, replaced IC..no fix.
> > > > >>>Wave forms in/out of SAW filter are OK.
> > > > >>>On pin 1 over vertical yoke, which comes from pin 5 of vertical
> wave
> > > form
> > > > >shows about 50 vpp, very high.
> > > > >>>Pin 6,7 of vertical show low pp voltage.
> > > > >>>I've went over and over my traces solder, replace the resistors and
> > > diode
> > > >
> > > > >with OEM numbers, went over the
> > > > >>>CRT board again.
> > > > >>>If I remove the vertical plug, I do get a horizontal line and the
> > power
> > > > >LED flashes. I checked the yoke
> > > > >>>and it is about 1 ohm off from one on another set.
> > > > >>>I have the schematic of this section, but am not sure what is
> causing
> > > > >these wave forms to vary.
> > > > >>>I put in another Philips IC and the wave forms are even farther
> off.
> > > > >>>Any other ideas before I scrap this set...I've done many of these
> B8
> > > for
> > > > >the same problem and have never
> > > > >>>had this type of trouble,
> > > > >>>Thank you.
> > > > >>>
> > > > >>>Jeff Dougherty
> > > > >>>
> > > > >>>
> > > > >>>_______________________________________________
> > > > >>>Tech Repair CD...order your just $49.00 plus shipping...One year of
> > > > >updates free.
> > > > >>>www.intrepid-video.com www.tech-repair.net
> > > > >>>Techs mailing list
> > > > >>>[EMAIL PROTECTED]
> > > > >>>http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>
> > > > >>_______________________________________________
> > > > >>Tech Repair CD...order your just $49.00 plus shipping...One year of
> > > > updates
> > > > >free.
> > > > >>www.intrepid-video.com www.tech-repair.net
> > > > >>Techs mailing list
> > > > >>[EMAIL PROTECTED]
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> > > > >>
> > > > >
> > > > >
> > > > >_______________________________________________
> > > > >Tech Repair CD...order your just $49.00 plus shipping...One year of
> > > updates
> > > > >free.
> > > > >www.intrepid-video.com www.tech-repair.net
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> > > > >
> > > > >
> > > > >
> > > > >_______________________________________________
> > > > >Tech Repair CD...order your just $49.00 plus shipping...One year of
> > > updates
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> > > > >
> > > >
> > > > _______________________________________________
> > > > Tech Repair CD...order your just $49.00 plus shipping...One year of
> > > updates
> > > > free.
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> > > >
> > > > _______________________________________________
> > > > Tech Repair CD...order your just $49.00 plus shipping...One year of
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> > > >
> > > > _______________________________________________
> > > > Tech Repair CD...order your just $49.00 plus shipping...One year of
> > > updates free.
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> > >
> > > --
> > > Head Witch Doctor and Chief Bottle Washer
> > > Eugene Spooner , CET , AAS , NP
> > > Eugene's Carry-In TV
> > > 1417 Eastway Drive
> > > Charlotte , NC 28205
> > > mailto:[EMAIL PROTECTED]
> > >
> > > _______________________________________________
> > > Tech Repair CD...order your just $49.00 plus shipping...One year of
> > updates
> > > free.
> > > www.intrepid-video.com www.tech-repair.net
> > > Techs mailing list
> > > [EMAIL PROTECTED]
> > > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
> > >
> > > _______________________________________________
> > > Tech Repair CD...order your just $49.00 plus shipping...One year of
> > updates free.
> > > www.intrepid-video.com www.tech-repair.net
> > > Techs mailing list
> > > [EMAIL PROTECTED]
> > > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
> >
> > --
> > Head Witch Doctor and Chief Bottle Washer
> > Eugene Spooner , CET , AAS , NP
> > Eugene's Carry-In TV
> > 1417 Eastway Drive
> > Charlotte , NC 28205
> > mailto:[EMAIL PROTECTED]
> >
> > _______________________________________________
> > Tech Repair CD...order your just $49.00 plus shipping...One year of
> updates
> > free.
> > www.intrepid-video.com www.tech-repair.net
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> >
> > _______________________________________________
> > Tech Repair CD...order your just $49.00 plus shipping...One year of
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> 
> --
> Head Witch Doctor and Chief Bottle Washer
> Eugene Spooner , CET , AAS , NP
> Eugene's Carry-In TV
> 1417 Eastway Drive
> Charlotte , NC 28205
> mailto:[EMAIL PROTECTED]
> 
> _______________________________________________
> Tech Repair CD...order your just $49.00 plus shipping...One year of updates
> free.
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> 
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-- 
Head Witch Doctor and Chief Bottle Washer
Eugene Spooner , CET , AAS , NP
Eugene's Carry-In TV
1417 Eastway Drive
Charlotte , NC 28205
mailto:[EMAIL PROTECTED]

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