Been a couple years since I had to EZServ one for a backlight or inverter turned out to be the system board... I got the same thing... "x days yadda yadda" but fortunately it came back home in about 3 days. The repair was great... getting' to it was a nightmare though!!!
Dave -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Phil Smith III Sent: Friday, February 05, 2010 7:03 AM To: Thinkpad list Subject: [Thinkpad] EZ Serv My wife's T500 (about 14 months old) has been exhibiting some strange problems: 1) Every so often the screen will go dim as if the machine had been unplugged. After a couple of seconds, it goes back to full brightness. This occurs without any user interaction, and is not related to a screen saver, as the machine may have been active just seconds before; nor is it related to actual power issues, as it occurs with different power bricks, and other machines plugged into the same circuit do not exhibit the behavior. 2) Possibly related: when the machine is unplugged, it will often report that the battery is almost dead, but after a few seconds, goes back to 100% battery. I've swapped the battery with a known-good battery from another machine, and the problem continues. She was living with those, as she's loathe to give up the machine. but recently the fan started going. So yesterday I called EZ Serv, got the usual coherent help. The only sour note is that both the rep and the email I got from them this morning (!) say repairs can take 6 business days. Does anyone else have recent enough experience to say whether that's just hedging bets, or if the old 3-day turnaround is gone? ...phsiii _______________________________________________ Thinkpad mailing list [email protected] http://stderr.org/cgi-bin/mailman/listinfo/thinkpad _______________________________________________ Thinkpad mailing list [email protected] http://stderr.org/cgi-bin/mailman/listinfo/thinkpad
