On Tuesday, March 11, 2014 5:55:29 PM UTC-7, ONeal Freeman wrote: > > > > On Tuesday, March 11, 2014 7:51:32 PM UTC-5, RjOllos wrote: >> >> On Tuesday, March 11, 2014 5:07:25 PM UTC-7, ONeal Freeman wrote: >>> >>> >>> >>> On Tuesday, March 11, 2014 3:16:22 PM UTC-5, RjOllos wrote: >>>> >>>> >>>> >>>> On Tuesday, March 11, 2014 11:01:20 AM UTC-7, ONeal Freeman wrote: >>>>> >>>>> >>>>> >>>>> On Tuesday, March 11, 2014 11:54:43 AM UTC-5, RjOllos wrote: >>>>>> >>>>>> On Tuesday, March 11, 2014 9:21:29 AM UTC-7, ONeal Freeman wrote: >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Tuesday, March 11, 2014 10:14:10 AM UTC-5, RjOllos wrote: >>>>>>>> >>>>>>>> On Tuesday, March 11, 2014 7:49:22 AM UTC-7, ONeal Freeman wrote: >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Tuesday, March 11, 2014 9:34:38 AM UTC-5, RjOllos wrote: >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Tuesday, March 11, 2014 7:25:48 AM UTC-7, ONeal Freeman wrote: >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On Tuesday, March 11, 2014 9:03:49 AM UTC-5, RjOllos wrote: >>>>>>>>>>>> >>>>>>>>>>>> On Tuesday, March 11, 2014 6:21:23 AM UTC-7, ONeal Freeman >>>>>>>>>>>> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> On Monday, March 10, 2014 5:40:27 PM UTC-5, hasienda wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>> -----BEGIN PGP SIGNED MESSAGE----- >>>>>>>>>>>>>> Hash: SHA1 >>>>>>>>>>>>>> >>>>>>>>>>>>>> On 10.03.2014 23:01, ONeal Freeman wrote: >>>>>>>>>>>>>> > On Monday, March 10, 2014 4:11:38 PM UTC-5, hasienda wrote: >>>>>>>>>>>>>> >> On 10.03.2014 21:51, RjOllos wrote: >>>>>>>>>>>>>> >>> Perhaps we need to see take a look at the full log file >>>>>>>>>>>>>> at DEBUG >>>>>>>>>>>>>> >>> level, >>>>>>>>>>>>>> >>> for a session that spans restarting the web server to >>>>>>>>>>>>>> navigating >>>>>>>>>>>>>> >>> to the >>>>>>>>>>>>>> >>> /newticket page. >>>>>>>>>>>>>> >> >>>>>>>>>>>>>> >> Indeed this was/is what I've been thinking too, more debut >>>>>>>>>>>>>> logging, >>>>>>>>>>>>>> >> please. >>>>>>>>>>>>>> > >>>>>>>>>>>>>> > So let me see if I understand what you want me to do with >>>>>>>>>>>>>> the debug log. >>>>>>>>>>>>>> > Start trac and then restart the web server (apache) without >>>>>>>>>>>>>> exiting >>>>>>>>>>>>>> > trac. Refresh trac and navigate to newticket? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Just restart the server, that is providing dynamic Trac >>>>>>>>>>>>>> content. >>>>>>>>>>>>>> Capture the log from after restart up to the end of the first >>>>>>>>>>>>>> request, >>>>>>>>>>>>>> that shall target /newticket directly. It will show a full >>>>>>>>>>>>>> Trac >>>>>>>>>>>>>> environment reload and the request itself. A browser refresh >>>>>>>>>>>>>> would only >>>>>>>>>>>>>> lengthen the log without providing additional information. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Steffen Hoffmann >>>>>>>>>>>>>> -----BEGIN PGP SIGNATURE----- >>>>>>>>>>>>>> Version: GnuPG v1.4.12 (GNU/Linux) >>>>>>>>>>>>>> Comment: Using GnuPG with Icedove - http://www.enigmail.net/ >>>>>>>>>>>>>> >>>>>>>>>>>>>> iEYEARECAAYFAlMeP1gACgkQ31DJeiZFuHe00gCglbxpHY+CRYFvKPigeKUa2CQK >>>>>>>>>>>>>> >>>>>>>>>>>>>> eYQAoIzHEerdGdDSrxv4JfkZdVeOZ27b >>>>>>>>>>>>>> =ogY/ >>>>>>>>>>>>>> -----END PGP SIGNATURE----- >>>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> I have attached my trac.log >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> I don't see anything obvious so far. Could you try upgrading >>>>>>>>>>>> to TracTicketTemplatePlugin 0.9dev though? It appears you are >>>>>>>>>>>> still running >>>>>>>>>>>> 0.8. >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> Now I am going to show your how much I don't know about trac. I >>>>>>>>>>> tried using easy_install to download the template version and >>>>>>>>>>> couldn't it. >>>>>>>>>>> So I downloaded the source and created the egg. The source I >>>>>>>>>>> downloaded and >>>>>>>>>>> build was under 0.11. >>>>>>>>>>> >>>>>>>>>>> Please point me in the direction to get the latest. >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> You can upgrade by executing: >>>>>>>>>> easy_install >>>>>>>>>> http://trac-hacks.org/svn/tractickettemplateplugin/0.11/ >>>>>>>>>> >>>>>>>>>> and then restarting your webserver. >>>>>>>>>> >>>>>>>>>> When testing the latest version, it would be best to clear your >>>>>>>>>> browser cache and do a hard-refresh of the page (hold down SHIFT >>>>>>>>>> while >>>>>>>>>> clicking the refresh button). >>>>>>>>>> >>>>>>>>> >>>>>>>>> Got an error trying to upgrade: >>>>>>>>> File >>>>>>>>> "c:\bitnami\trac-1.0.1-1\python\lib\setuptools-0.6c11-py2.7.egg\setuptools\command\egg_info.py", >>>>>>>>> >>>>>>>>> line 233, in get_svn_revision >>>>>>>>> IndexError: list index out of range >>>>>>>>> >>>>>>>> >>>>>>>> That's a setuptools + SVN 1.7 issue which can be solved by >>>>>>>> upgrading setuptools. >>>>>>>> http://trac-hacks.org/ticket/10778#comment:4 >>>>>>>> >>>>>>>> If you don't want to upgrade setuptools, then probably the easiest >>>>>>>> way to proceed is: >>>>>>>> 1. Download an archive of the source: >>>>>>>> http://trac-hacks.org/changeset/latest/tractickettemplateplugin?old_path=/&filename=tractickettemplateplugin&format=zip >>>>>>>> 2. Change to the 0.11 directory and run easy_install >>>>>>>> >>>>>>> >>>>>>> Not sure if this will help but attached my about page >>>>>>> >>>>>> >>>>>> It looks like you have the latest setuptools (3.1). Did you upgrade >>>>>> just now? >>>>>> >>>>>> I think that someone previously suggested the SVN 1.7 issues should >>>>>> have been fixed in setuptool 1.2: >>>>>> https://pypi.python.org/pypi/setuptools/3.1#id18 >>>>>> >>>>>> Anyway, did you try installing per the steps suggested in my previous >>>>>> message? >>>>>> >>>>> >>>>> After I download and installed templateplugin as per your instructions >>>>> I went back and also upgrade setup tools. >>>>> >>>> >>>> What was the result? Any change in behavior? >>>> >>> >>> Unfortunately no change. Console still shows timeout not defined. >>> >> >> Do you think it's possible that you have an older version of Trac on your >> Python search path? It doesn't seem likely since the proper version of Trac >> is displayed on the about page, but we are running out of things to check. >> > > My trac.pth does contain two lines: > > C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.0.1-py2.7.egg > > C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.1.2dev-py2.7.egg >
I think it would be worth trying to remove "Trac-1.1.2dev-py2.7.egg" from trac.pth and delete the egg. Restart the web server before testing again. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
