CS is hit or miss with Sprint. The plus side is, once you get yourself 
set up you shouldn't ever need to talk to them again.

Ralph Alvy wrote:
> Thanks to all for these answers. I'd be saving almost $50 a month (plus tax) 
> for the same package, by moving from Verizon to Sprint SERO.
> 
> One other question. What makes me the most nervous about switching from 
> Verizon to Sprint is going from stellar customer service to one that's been 
> heavily criticized. Has Sprint's CS improved of late? 

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