HEAR HERE!
...spot on Dharmesh.
Abuse issues of any kind are handled at an ISP level. If the ISP is
uncooperative you block that range as it's the ISP's responsibility
to manage their subscribers (which is why large chunks of China,
Russia, and the Ukraine have found their way into my firewall
rules). Responsible ISP's can quarantine the user(s) so in this
instance, unfortunately, anyone from this ISP will be impacted by
Twitters logical decision. Perhaps when enough customers from The
Planet complain that ISP will have no choice but to resolve the abuse
issue which began this mess... and if not Zac, maybe it's time to
shop for a new hosting provider?
RandaL
On Jan 5, 2009, at 11:22 PM, Dharmesh wrote:
I don't think this is really corporate hostility or bureaucracy on
twitter's part. They're simply trying to address a case of abuse --
which ultimately impacts their ability to deliver service to their
users.
On Jan 5, 7:29 pm, "Mike Scott" <[email protected]> wrote:
Oh don't you just love corporate hostility. Bureaucracy at its best!
On Tue, Jan 6, 2009 at 1:17 PM, Alex Payne <[email protected]> wrote:
Unfortunately, no, not until we hear back from The Planet.
On Mon, Jan 5, 2009 at 14:21, zbowling <[email protected]> wrote:
NOOO... :-)
My 3 servers are at The Planet. They are the worlds largest
managed
hosting provider so its a significant chunk of the internet so I'm
sure there will be an outcry.
Can you whitelist my range?
70.86.83.50-70.86.83.63
Zac Bowling
http://zbowling.com/
On Jan 5, 4:05 pm, "Alex Payne" <[email protected]> wrote:
Our operations team has informed me that we'll soon be
blacklisting
IPs originating at hosting provider The Planet
(http://www.theplanet.com/). We've attempted to resolve a
number of
abuse complaints with them over a long period of time and have not
received an acceptable response. If your service or application is
hosted at The Planet, please be aware that this will impact your
ability to talk directly to the Twitter API.
--
Alex Payne - API Lead, Twitter, Inc.http://twitter.com/al3x
--
Alex Payne - API Lead, Twitter, Inc.
http://twitter.com/al3x
