If you like Rackspace, and don't need direct server access I strong recommend their sister company MOSSO as well (http://www.mosso.com/). We recently moved over to them to get cloud hosting and with over 60 sites have never had a better experience. I can give a few down sides to MOSSO that Rackspace "fixes" but this is simply due to the access levels you have at Rackspace over MOSSO (IE: You can't install ffMpeg on a MOSSO server).
- Jeremy On Wed, Jan 7, 2009 at 8:26 AM, mservice <[email protected]> wrote: > > If you are worried about losing your twitter capability at The Planet, > then you should consider moving over to Rackspace. We moved all of our > servers and clients servers (in excess of 50 servers) to Rackspace and > have been using them since 2003 and always get great support - > "fanatical support". Their account teams and their solution partners > make the migration process simple and always go above and beyond. You > won't have to worry about losing your Twitter capabilities again. > > On Jan 6, 1:52 pm, "Alex Payne" <[email protected]> wrote: > > I've put our operations staff in touch with someone from The Planet. > > We'll see what happens! > > > > > > > > On Tue, Jan 6, 2009 at 08:35, KHazard <[email protected]> wrote: > > > > > After coming across this thread, I've been investigating the abuse > > > reports on The Planet's side. We located a complaint sent yesterday > > > but were unable to locate any other complaints from the address > > > sending the complaint or any other twitter.com email ... The complaint > > > was responded to with a thorough, non-canned response requesting > > > evidence and we haven't had any additional responses to investigate > > > any further. If you have a chance, can you follow up with the abuse > > > deparment's response to your initial report? > > > > > On Jan 6, 10:13 am, zbowling <[email protected]> wrote: > > >> Is block at a routing level that you or is it going to be an API > > >> level? What I'm wondering is if read only access to my updates will > > >> still work. I have features of my various blogs that update to twitter > > >> but more importantly they show my twitter status. > > > > >> Also a few of my development tools I've written for Twitter I host at > > >> The Planet. > > > > >> I'm not really setup to move at the moment. Been with The Planet for 4 > > >> years (my servers up times is are at 2.5 years now). > > > > >> The only problem I ever have is that someone outright blocks the IP > > >> range. The Planet gives benefit of the doubt to its customers usually > > >> and that is because of their uptime guarantee policy because if they > > >> pull everything that has an abuse claim and it turns out to false (and > > >> in many cases hard to prove) then they would have to pay for the > > >> downtime. A lot of customers are hosting their own shared or VPS > > >> hosting solutions at The Planet, so many times the violators are > > >> customers of customers so it takes time to trickle down. > > > > >> Before the EV1 and The Planet merger (to create the new "The Planet"), > > >> I was with the old The Planet. In that system, the second there was an > > >> abuse claim, I got an email and their support engineer called me. That > > >> system is still in place but they no longer call, they just email > > >> apparently (but its been years since I got an abuse claim). You have a > > >> few days before they take action. In fully managed servers, they may > > >> login and try to resolve it if you allow them and post change of > > >> management procedures. > > > > >> I'm curious though. The rate of issues maybe directly correlated to > > >> the size of The Planet. They have over 8 data centers in Houston and > > >> Dallas (I've visited 3 of them here in Dallas when I used to have a > > >> private rack). I would estimate they have well in excess of 200,000 > > >> servers guessing from the size of the data centers I seen. They pretty > > >> much own 2 floors at the Infomart here in Dallas ( > http://www.infomartusa.com) and when they grew out of that, they built a > huge > > >> build across the street. > > > > >> I don't know. A single customer like me doesn't have a lot of weight > > >> to push an organization like this and I don't want my access to > > >> Twitter to get yanked. > > > > >> Can you whitelist my range? 70.86.83.50-70.86.83.63 > > > > >> Thanks > > >> Zac Bowlinghttp://zbowling.com/ > > > > >> On Jan 5, 6:17 pm, "Alex Payne" <[email protected]> wrote: > > > > >> > Unfortunately, no, not until we hear back from The Planet. > > > > >> > On Mon, Jan 5, 2009 at 14:21, zbowling <[email protected]> wrote: > > > > >> > > NOOO... :-) > > > > >> > > My 3 servers are at The Planet. They are the worlds largest > managed > > >> > > hosting provider so its a significant chunk of the internet so I'm > > >> > > sure there will be an outcry. > > > > >> > > Can you whitelist my range? > > >> > > 70.86.83.50-70.86.83.63 > > > > >> > > Zac Bowling > > >> > >http://zbowling.com/ > > > > >> > > On Jan 5, 4:05 pm, "Alex Payne" <[email protected]> wrote: > > >> > >> Our operations team has informed me that we'll soon be > blacklisting > > >> > >> IPs originating at hosting provider The Planet > > >> > >> (http://www.theplanet.com/). We've attempted to resolve a number > of > > >> > >> abuse complaints with them over a long period of time and have > not > > >> > >> received an acceptable response. If your service or application > is > > >> > >> hosted at The Planet, please be aware that this will impact your > > >> > >> ability to talk directly to the Twitter API. > > > > >> > >> -- > > >> > >> Alex Payne - API Lead, Twitter, Inc.http://twitter.com/al3x > > > > >> > -- > > >> > Alex Payne - API Lead, Twitter, Inc.http://twitter.com/al3x > > > > -- > > Alex Payne - API Lead, Twitter, Inc.http://twitter.com/al3x >
