Deb, >Sometimes the client actually does know best when administering their system controls<
Actually I couldn't agree with you more, especially about "PRC Lite". It was early days and even then I didn't completely agree with the philosophy. On the more recent versions of Avante and PRC things got better. I can respond more in detail privately (I have Powerpoint presentations and stuff) or take this to the Avante newsgroup - But I wanted to state here that there are probably things that you/we can do (within PRC and procedurally) to ease your situation. I would love to hear specifically what the "more open" source control tools could do for you because I'm always interested in making PRC work the best for its users. I suspect that ANYTHING would be "more open" than PRC Lite. But I am always keen to hear ideas for improvement - or help iron out a difficult situation. For folks who have developer seats of the newer (Rel 5) PRC, there are a few things that people don't tend to do (to know about) which can have a huge impact on the amount of time it takes to install patches and releases. In your case specifically, Deb, it sounds like you are on an older release of Avante and PRC and it may be that you are caught there . Although with a little careful handling we can arrange it so that you can upgrade to a developer seat of the newer PRC without upgrading Avante. Then you could put some procedures in place that might ease things up quite a bit. I reckon there are always happy and not-so-happy customers of any product, particularly software. That is why its good to have this forum to air those. Let us hope that Epicor are watching keenly as well. Chers, Susan -----Original Message----- From: [EMAIL PROTECTED] [] On Behalf Of Debster Sent: Monday, March 14, 2005 10:50 PM To: u2-users@listserver.u2ug.org Subject: RE: [U2]: Epicor Sorry Susan Your baby ain't butt ugly but no mother thinks her baby has flaws... But -- I've worked on alot of packages, and yes even extensive tier 1 packages that are well out of price points for some. Yes with Avante there are alot of bells and whistles, but ofttimes when trying to be all things to all manufacturing markets you miss the mark by being too convoluted to use effectively without customizing it to meet the individual company needs and throwing out a good portion that you paid for. Remember KISS? Sometimes simple is better, or something geared toward more specific target market, ala flavors like we are all familar with. Problems do arise with Avante and trying to administer the patches without total disruption. The location I am at was virtually shut down for more than just a day or two due to patches in the past. Even when initially bringing the system up, they were shut down due to screw ups by Epicor tech reps in regards to system set up functions. I know its your baby, but I loathe the fact that you are forced to utilize PRC. Granted my current location runs the light version along with the fact that there are few software version control systems available for the U2 market, but I have utilized more open home grown systems that provided better ease of use while providing just as much or a higher level of control and deployment functions. Sometimes the client actually does know best when administering their system controls. Even though there may be many happy as a clam Avante users, and you see those in attendance at user meetings, but what percentage does that represent of the actual number of end-users? Pissed off customers rarely attend those functions unless it's to sit at the back of the room and heckle. Someone asked for an opinion from users, and I gave it from my 15+ years in manufacturing as a resource... Sorry ------- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
